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In IOS apps, I can see but cannot mark student's work

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Recently i found some of my student uploaded their work in jpg form, i can view them in computer or ipad, but the marking icon (the pen icon) is disable, so what's wrong. I tried to use other IOS device but still not work.

Then i tried to mark their works in webpage in my mac computer, it works, but cannot see my marking when switch into IOS device, so can anyone help me?

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    Yimei Shao Official comment

    Hi Titan, 

    Thank you for reaching out in the Schoology Community. 

    Sorry you're experiencing this issue with marking your students' work! 

    I've gone ahead and created a ticket for you. Someone from our Support Team should be reaching out soon. 

    Best,

    Yimei Shao
    Knowledge Management Associate
    Schoology, Inc.

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