Student Q&A

Login failed


Despite being able to log into Schoology in a browser the schoology app doesn’t allow me to login under my high school through the select a school feature or the regular login.



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    Claire de Lacy Official comment

    Hi Alexander,

    Thank you for reaching out in the Schoology Community!

    We're sorry to hear you're experiencing an issue logging in via the Schoology app. Please make sure the app is up to date and review this Help Article for tips on logging into the Schoology app: Logging into the Schoology Mobile Apps.

    Please let us know if you're still experiencing issues.

    Thank you!

    Claire de Lacy
    Knowledge Management Specialist
    Schoology, Inc.


  • 0
    Joanna Gannon

    I'm having the same issue. I'm following the steps outlined in the article using option 1. When I try option 2, it just says my email and password aren't recognized. I usually have to go through a different login on the browser, so this makes sense. However, I get through all the steps and when I hit "LOG IN" I just get a blank white screen and nothing ever happens.

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