Community

Instructor Q&A
0

Smurfing

Follow

Hello,

I submitted a ticket about a year ago regarding this same issue when Is started using Schoology in my Art classroom.  Unfortunately, the issue seems to still be unresolved.  The issue is that when a student submits an artwork, usually something containing the color orange, the image on Schoology turns to blue (hence, smurfing).  It is not as prevalent as it use to be but it still is happening. 

Answered

1 comment

  • Avatar
    Charles Black Official comment

    Hi Brandy,

    I remember that Smurfing issue a while back!

    I looked through the ticket history and it looks like we resolved that issue back in July of '18.

    We will definitely want to investigate the issue you are seeing now, so I am going to open a ticket and follow up with your directly via email.

    Thank You!

    - Charles, Schoology Team

Please sign in to leave a comment.
Powered by Zendesk