I have 4 students whose names are not input correctly in Schoology. I (instructor) would like them changed. The student(s) have tried to change them and don't seem to be able to. They look like this in members list?
Katherine does not have an "L" in her name
Max does not have an "L" in his name but changed his first name to Max Darling (it will not let him change his last name)
Quentin's name is Quentin Gomez, no "L" but he is unable to change his name
Mason's name is Mason Gill, no "L" but he is unable to change his name.
When I try to grade they look like everyone's last name is "L"
I sent a help request 2 days ago and never received an answer.