Student Q&A

Change Primary Account


Dear Sir, Could you advise how I can change my primary account of schoology?  I want to change from my existing company email account into my private email account.  How can I do that? Awaiting your instructions on this.



  • Avatar
    Charles Black Official comment

    Hi Eric,

    Apologies for any inconvenience you've experienced. Your child's school will be able to change your primary email address for you. To contact the school from within Schoology, click the Support link at the bottom of any page.

    Thank you for sharing your question!

    Knowledge Management & Community Specialist
    Schoology, Inc.

    Edited by Charles Black
  • 0
    Ms. May

    What if you are a staff member?  Can you change your email before retiring, so that you still have access to your files?

  • 0
    Charles Black

    Hello Ms. May,

    The ability for staff members to update their primary email address in Schoology depends on the settings and permissions for your school. You can discuss these settings or request an update to your email address by reaching out to your Schoology Contacts.

    To contact the school from within Schoology, click the Support link at the bottom of any page.

    Thanks for sharing your question!

    - Charles, Schoology Team

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