Community

Student Q&A
1

How do you delete old messages from Schoology

Follow

How do you delete old messages from Schoology

Answered

3 comments

  • Avatar
    Charles Black Official comment

    Hello Aleachia,

    You can delete messages using these steps:

    • Click the envelope icon at the top of Schoology.
    • Click View All
    • Click the 'x' to the right of the message you want to delete OR, check the box to the left of the message, then click Delete at the top.

    Let us know if these steps help you delete messages, Aleachia! And thanks for sharing your question in the community!

    Charles
    Knowledge Management & Community Specialist
    Schoology, Inc.

  • 0
    Avatar
    KEVIN WHALEY

    How can system admins view deleted messages?  For instance a student sends something and then tries to delete it. 

  • 0
    Avatar
    Yimei Shao

    Hi Kevin, 

    Although there isn't a tool for System Admins to view this data, System Admins can submit a ticket to our Support Team about the issue. Our team will be able to pull the files for you. 

    Best,

    Yimei Shao
    Knowledge Management Associate
    Schoology, Inc.

     

Please sign in to leave a comment.
Powered by Zendesk