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Lost student test

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I had a student take a test on Schoology, and in my notifications, it shows that she took it.  However, when I go to my class roster and "View by student", it shows that she never opened it, and never attempted it.  Has anyone else had this happen and can offer a solution?  Thanks!

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    Charles Black Official comment

    Hi Jordan,

    Thank you for sharing your question in the Community.

    This seems like something we would like to look into in more detail.

    I have created a ticket so that we can follow up with you directly via email.

    Thanks again for reaching out!

    Charles
    Knowledge Management & Community Specialist
    Schoology, Inc.

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