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I have two children in Schoology. One child's student activity feed is not showing updates like grades, submissions, etc from all of their classes. My other child's student activity feed does show it all. I cannot find a difference in the settings and everything was fine last school year. Any ideas where I can look?

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5 comments

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    Charles Black Official comment

    Hi Michael,

    I apologize if the inability to view student activity has caused an inconvenience for you.

    A few suggestions:

    - Are you able to see a link at the bottom of the Student Activity list titled: More? If so, try clicking this to load more activity history for your student.


    - If you are looking for specific types of activity, such as Updates, Grades or Comments, you can filter the Student Activity feed from the drop-down menu at the top right of the feed itself, it looks like this:

    Let me know if this information helps you navigate and manage Student Activity in Schoology. If you are still not seeing what you're looking for, I am happy to investigate in more detail.

    Thanks for sharing your question!

    Charles
    Knowledge Management & Community Specialist
    Schoology, Inc.

    Edited by Charles Black
  • 0
    Avatar
    Michael Carboni

    Hi Charles,

    I can see these options, but the updates are showing in these areas are not from every class. For example, I see my son submitted and received grade on assignments in his Critical Reading class, however, I don't see any updates or grades from his Science class at all this year.  It does not matter if I change the options on the menu. I only see some updates from some classes. My daughter's feed looks fine and my son's was fine last school year. I am not sure what changed?

  • 0
    Avatar
    Charles Black

    Hi Michael,

    Thank you for clarifying your question!

    Is it possible that your son's instructors haven't provided any updates within the course yet?

    You can check this by switching to your son's activity, and clicking Courses at the top. Then, click the specific course to enter it. Along the left, you can click Updates to check if there are currently any updates from the Instructor available. 

    If you see updates there, but not in your activity feed, please let me know so that we can investigate this in more detail.

    Thanks again!

    - Charles.

  • 0
    Avatar
    Michael Carboni

    Hi Charles,

    We are almost at the end of the first marking period. There are plenty of grades in each class. Just today, my son received two grades in Critical Reading and neither of them show up in the feed.

    See Most Recent View.

    See Grades View.

    Under Courses and on the Grades screen.

     

    See there is a grade today for two assignments that are not showing up in the other places. This is one example. This is happening across all of his classes. I know I can go to the Course and then to Grades to view this, but the feed was always the place to easily this information.

     

  • 0
    Avatar
    Charles Black

    Hi Michael,

    I'll go ahead and create a ticket for this issue so that we can look into in more detail.

    You will receive an update directly via email regarding that ticket.

    Thank you for your continued patience.

    - Charles

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