Instructor Q&A

Submitted Pictures Changing Order


I am having an issue with pictures changing orders when students submit them. Students will submit pictures, but then as I am going through the list and grading, the list of pictures changes orders. As a result, I am forced to write down the names of the images to try and make sure that I have viewed them all. 

Is there a fix for this? This did not happen last year with my assignments, so I'm curious as to what changed to make this happen.

Thank you for your time.



  • Avatar
    Charles Black Official comment

    Hi Simon,

    Thank you for sharing your question, I apologize for the delay in response and for any inconvenience. 

    I am creating a ticket with our Support Team so that we can follow-up with you directly via email.

    Thank you in advance for your continued patience.

    Knowledge Management & Community Specialist
    Schoology, Inc.

  • 0
    Mrs. Gastler

    I am having this same problem.  I have noticed today while grade lots of submissions a couple of things.

    1.  I don't have issues with the order of pictures when I grade using the app.

    2.  I only have issues with the order when I grade from the website AND the student turning things in didn't use a phone or iPad.

    I noticed the issue seems to only happen when the file names of the pictures starts out WIN_2018... and a bunch of other numbers.  These are the file names the laptops given to my students use when they use the camera on the laptop.  The file names that start with IMG aren't having the reorganizing issue (those are the ones from phones and iPads).

  • 0
    Charles Black

    Hi Mrs. Gastler,

    Thank you SO much for providing the additional information regarding this issue. We will take this into account while researching this issue.

    I have created a ticket with the Support Team so that they can follow up with you directly via email to request more details.

    Thanks again!

    Knowledge Management & Community Specialist
    Schoology, Inc.

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