Community

Student Q&A
0

Student Issue

Follow

This whole system is not working for me.  I have yet to be able to speak to anyone regarding Arianas account that I set up when she was in Kindergarten.  She is now in 4th grade.  I am not able to see ANYTHING that is posted daily by her teachers and they do post DAILY.  This is beyond frustrating that I have to rely on emails from whoever to answer questions.  I would appreciate it if SOMEONE would call me or give me a phone number where I can actually speak to a LIVE person. 

Thank you

Marie Howard

Answered

1 comment

  • Avatar
    Charles Black Official comment

    Hello Marie,

    Thank you for reaching out via the Schoology Community.

    I noticed that you opened a ticket with our Support Team regarding this issue. This is a busy time for Schoology's Support Team and they are working hard to answer requests as quickly as possible. They are aware of your issue and will follow up as quickly as possible.

    Also, we have removed any student related/personal information from your post for your safety as this is a public discussion forum.

    We apologize for any inconvenience.

    Charles
    Knowledge Management & Community Specialist
    Schoology, Inc.

Post is closed for comments.
Powered by Zendesk