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how can I find people when it says that they don’t know them when they have an account on schoology 

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    Charles Black Official comment

    Hello Bailey,

    Thank you for posting your question.

    In this case, your school created and is managing your Schoology account, including permissions to message other users. If you need to contact your teacher, please follow these steps:

    • - Enter your course
    • - Click Members
    • - Locate your instructor in the member list
    • - Click the gear icon to the right of your instructor's name
    • - Select Send Message

    If you are not able to contact your instructor or school, please let me know and I will reach out to them on your behalf.

    Thanks again!

    Charles
    Knowledge Management & Community Specialist
    Schoology, Inc.

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