Community

Student Q&A
0

I added someone else’s child to my account by accident...how do I remove?

Follow

I didn’t realize that each student has a unique access code to give to their parents to access their info. So I used my friend’s access code thinking it was a universal code. Now I have my friend’s kid on my account. How do I remove her? I am still waiting on an access code for MY daughter.

Answered

3 comments

  • Avatar
    Charles Black Official comment

    Hello Heather,

    Thank you for reaching out regarding this issue.

    I noticed that you also opened a ticket for this issue so, we will be following-up with directly via email.

    Thank you for your patience!

    Charles
    Knowledge Management & Community Specialist
    Schoology, Inc.

  • 0
    Avatar
    Kate Walczak

    Hello,

    I have the same problem. How can I remove my friend's child from my account?

    Edited by Kate Walczak
  • 0
    Avatar
    Charles Black

    Hi Kate,

    Very sorry if this issue has caused an inconvenience for you.

    I've started a ticket with our Support Team so that we can communicate directly with you via email.

    Thank you in advance for your patience.

    Charles
    Knowledge Management & Community Specialist
    Schoology, Inc.

Please sign in to leave a comment.
Powered by Zendesk