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Not able to login

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out account has an extra '.com' on it that needs to be removed.  

Because of this (I am sure), I am unable to login.  I have used the 'Reset password' multiple times without avail.  I am still unable to login....

thank you.

Matthew  7:7
  Craig A.

Answered

2 comments

  • Avatar
    Charles Black Official comment

    Hello Josephine,

    Thank you for sharing your issue in the Schoology Community.

    I have created a ticket so that our Support Team can follow up with you directly via email and troubleshoot the issue.

    You should receive a follow-up shortly.

    Thank you!

    Charles - Schoology Team

  • 1
    Avatar
    Josephinne Wust

    I would be the husband, Craig.  And thank you.

    Right now, the only way I can logon is using the reset password.  But at least I am on.

    Thank you for your assistance and have a good weekend.

    Matthew 7:7
      Craig A.

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