Student Q&A

Help logging in with new password


I created an account with schoology in the summer.  The email account I used at the time now has a new password.  When I log in to Schoology, I can only access the old class with the old password.  My new course is set up to use my current password and if I try my new password, Schoology does not recognize it, nor can I make a new account with the same email.  Please advise how to access the new course.




1 comment

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    Charles Black Official comment

    Hello Kathryn,

    In this case, your school created and is managing your account for you. Please contact your teacher or school for further assistance, as they will be able to provide the best solution for your situation.

    If you are not able to connect with someone at your school, please let me know and I will reach out to them on your behalf.

    Thank you!

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