Student Q&A

Error uploading file


I am trying to submit an assignment and it keeps telling me file type or directory not supported.  It's a .docx file and  have tried to upload from my desktop and external drive.  I have turned off advanced upload and tried basic, that still didn't fix the problem.  I have ensured Java is enables, uploaded the latest version of flash, converted file to a pdf... still get the error.




1 comment

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    Ching Ng Official comment

    Hi Amy,

    We currently have a known issue where users may experience errors uploading files.

    For more information, please visit out Status Page:

    Our engineering team is working to resolve this issue as soon as possible and we will provide an update on our page when it has been fixed. I apologize for any inconvenience but please let me know if there are questions.

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