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My childs validation code did not work

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The message read that there was an error with the validation code. please help.

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    Kelsey Collins Official comment

    Hi Amy,

    You can find instructions on how to create your account using a parent access code here: https://support.schoology.com/hc/en-us/articles/201000823-Sign-Up-Parent-

    If these are the steps you are following, but are still experiencing an error, please contact our Support team by clicking Submit a Request at the top of this page. In your message, please include:
    - a screenshot of the error message
    - the steps you are taking prior to seeing this message
    - the code you were provided

    Sincerely,
    Kelsey

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