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Certificate Not Downloading

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I just finished taking the Theoretical Exam and tried downloading my certificate. Unfortunately it has not opened/downloaded after trying to do so multiple times. Is there another way that I can get my certificate?

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    Julie Yoon Official comment

    Hi Sandra,

    This issue sounds like one that's best directed to the instructor of the course. Are you able to reach the instructor?

    Sincerely,
    Julie

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