Instructor Q&A

Video files that can not be found or access denied


I have linked videos that are on my hard drive in schoology for students to watch.  I have not had any issues in the past, but all of a sudden to the video spins like it wants to play and then says "access denied or file not found" followed by a www.schoology........ link


any ideas?  Youtube is blocked at school so I use keepvid to transfer files to my PC and put the files on schoology from there




1 comment

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    Julie Yoon Official comment

    Hi Mr. Kattan,

    This issue sounds like it might require technical assistance. Can you submit a ticket with the Help Desk for a closer look at the situation? You can submit a ticket by clicking on the "Submit a Request" link on the top of the menu on this page.



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