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typed answer in open book assignment and after submitted it wasn't there.

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My students do open book assignments and there can be 10-50 questions. This week they submitted answers and when I was grading there is nothing in the answer spot. The student is also not able to see the answer that they know they typed in.   I have at least 2 and maybe 3 students that this happened to.  They have been doing this for 6 months and just now having trouble.  

Any suggestions.  I don't know what to do about their grade. They are good students and have always done their work so I do believe them. 

Thanks and have a great day!

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    Nina Rivera Official comment

    Hi Carolyn,

    Thank you for reaching out in the Schoology Community!

    Our team has confirmed that this is being investigated as an urgent issue. That means our Product Engineering team will work continuously during business hours until the issue is resolved. 

    We will update you via this thread once a fix is released. 

    Best,

    Nina Lewis 

    Community Communications Specialist 

    Schoology | A PowerSchool Unified Classroom Product

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