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Student Audio Not Working in Assessments

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My students are trying to record audio for an assessment, but the recording tool keeps stopping them around 35 seconds (some at 50, some at 15, etc.) even though I have it set to the maximum time limit of 10 minutes. Any ideas for how to fix this?

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    Nina Rivera Official comment

    Hi Jessica,

    Thank you for reaching out in the Schoology Community!

    Are you students using the Schoology iOS/Android app or a regular desktop device?

    If students are using different devices is this happening across all browsers and devices for all students or a few students?  Please let me know and I can take a closer look into this issue for you.

    Best,

    Nina Lewis 

    Community Communications Specialist 

    Schoology | A PowerSchool Unified Classroom Product

     

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    Jamie Lord

    The same thing is happening at our school, as well. All students are on Dell laptops. For many students, it works fine, but for a few it stops them after 15 or 20 seconds.

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