Community

Instructor Q&A
1

Whoops, looks like something went wrong!

Follow

I have installed and uninstalled the google resource app, restarted my computer several times, and made sure that I was signed into google.  Still get Whoops and my students cannot access their assignments through Schoology.

Answered

5 comments

  • Avatar
    Nina Rivera Official comment

    Hi Susan,

    Thank you for reaching out in the Schoology Community!

    I am sorry to hear you are experiencing difficulty with this issue. 

    Is it possible for the students to perform a force logout and reconnect their Google accounts to access their assignments? Here's a Help Guide that explains this process in more detail.

    If the issue continues to persist, please let me know. 

    Best,

    Nina Lewis 

    Community Communications Specialist 

    Schoology | A PowerSchool Unified Classroom Product

     

  • 0
    Avatar
    Megan Peterson

    We are experiencing the same issue.  Neither the teacher nor the students can access...

  • 0
    Avatar
    Cristina Riera

    same here

  • 0
    Avatar
    Janeth Sanchez

    Same here too

  • 0
    Avatar
    Nina Rivera

    Hi all,

    Thank you for reaching out in the Schoology Community!

    Have you tried any of the troubleshooting steps mentioned in the Help Guide listed above and here?

    If the issue continues to persist, please let me know.  I will be happy to take a closer look.

    Best,

    Nina Lewis 

    Community Communications Specialist 

    Schoology | A PowerSchool Unified Classroom Product

     

Please sign in to leave a comment.
Powered by Zendesk