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Schoology Rubric "Unable to load grades, please try again later"

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Hello, 

 

Has there been any resolution to the problem with rubrics? I have had the same issue-- the rubric pops up quickly, disappears and then the pink message "unable to load grades, please try again later" pops up. This problem only occurs when I use the app on my iPad. I have IOS 14. 4 .2 and the latest version of the Schoology app. 

Please let me know if there is anything I can do to fix this! Grades are due and it's very tedious to work with two devices to grade every paper. 

Thank you! 

Answered

1 comment

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    Nina Rivera Official comment

    Hi, Mrs. Manzo. 

    Thank you for reaching out in the Schoology Community!

    I'm sorry to hear that you are continuing to experience difficulty with this issue. I understand how frustrating it can be to grade on different devices.  

    The Engineering Team is continuing to investigate this issue and work towards a resolution. In the meantime, we suggest for you to continue the workaround of using the mobile browser or a laptop/computer browser to grade assignments. 

    Once the engineering team releases a fix, we will update you via this thread. 

    Thank you for your patience while we continue to determine the root cause of this issue. 

    Best,

    Nina Lewis 

    Community Communications Specialist 

    Schoology | A PowerSchool Unified Classroom Product

     

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