Instructor Q&A

Unsupported File Type


Students are receiving an error about unsupported file types when importing PDFs from Schoology to Notability. This is very frustrating. I hope that you are aware of it and a fix will be done quickly.


1 comment

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    Nina Rivera Official comment

    Hi T. J.

    Thank you for reaching out in the Schoology Community!

    I am sorry to hear that you are experiencing this issue.

    Our team has confirmed that this is being investigated as an urgent issue. That means our Product Engineering team will work continuously during business hours until the issue is resolved. 

    Once a fix is released, we will update you via this thread. 


    Nina Lewis 

    Community Communications Specialist 

    Schoology | A PowerSchool Unified Classroom Product


    Edited by Nina Rivera
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