Feature Ideas

Auto Reply Messages - Bounce Back message


It would be SO helpful to be able to send a bounce back/auto reply to schoology messages. Students have emailed expecting an immediate or fast reply at all hours--weekends, evenings, etc.--and in many cases that isn't possible. An auto response would allow us to share our work hours and availability, alternate contacts, and important information and let them know that we will respond when we can. 

For example, a student reached out to one of our counselors on maternity leave. Obviously they received no reply, didn't know that the counselor was unavailable, and we had no way of knowing this student was seeking support. It wasn't until a month afterwards that they reached out again to someone else, but we may have been able to get this student support a month ago if they weren't waiting on a reply. 



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