Hello, I am extremely frustrated!!!!!! I have been trying to get inn contact with someone from Schoolology for the past week and have submitted 3 requests previously and no one as gotten back to me. I have tried calling and an automated voice message is all I am able to access!!! I was registering for a course through PaTTan and they stated that I needed to have a Schoolology account to access the course materials. I attempted to log into my account using my word email (email@example.com) and an error message popped up "an account is already registered with this email"...since I have used Schoolology in the past, I requested that "new log in" information be sent to my email. I tried this 3 times since last week and did not receive a "reset password" email till this morning. The email said "Hello SAMANTHA" and my name is SARAH, so I was confused why my name was changed in the email. I changed my password and upon logging into the account associated with MY EMAIL, I found that someone who was NOT ME was using my email address to register for courses and schools. The demographics that the student entered were not my own. I would like to delete the course that this student SAMANTHA registered as with my email (Honors English - 1). I would also like to change my SCHOOL. I am an employee through the Hazleton Area School District - however, the student who utilized this email previously (Samantha Payne) listed Hazleton Area High School. Am I able to change this information?? I contacted the course administer (John Natt) but have not heard back. I need to change this information as soon as possible!! PLEASE HELP.
SOMEONE IS USING MY EMAIL ADDRESS