Student Q&A

Can't upload files to submit to Schoology


I can't submit assignments to Schoology. Whenever I drag a file into the upload box it starts loading it in but gets stuck. I have tried with Chrome and Safari; I am on a Mac. How can I fix this problem soon?



  • Avatar
    Nina Rivera Official comment

    Hi James,

    Thank you for reaching out in the Schoology Community!

    You experienced an issue that our engineering team has now resolved. 

    If you continue to experience difficulty with submitting an assignment, please let me know. 


    Nina Lewis 

    Community Communications Specialist 

    Schoology | A PowerSchool Unified Classroom Product

  • -1
    Michiel van der Blonk

    I solved this particular issue. Out of my hundreds of students I used to always have 3 or 4 who say: "I can't upload, it's stuck". In almost every case it is caused by the PC time not being synchronized. So they have their time zone incorrectly set in windows, or set the time to manual. 
    So go to date time in windows and check the time zone, the time server (can be either internet or a school/company server) and if it's set to automatically adjust. Also check your region setting in windows, which can influence the date/time and also Daylight Savings.

    So Schoology, this has nothing to do with system requirements!

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