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Student account hacked

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My child's account was hacked by someone. It might be a student. Is there a way for me to check if there was another student on my child's account?

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3 comments

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    Nina Lewis Official comment

    Hi Maricel,

    Thank you for reaching out in the Schoology Community!

    Because you are using the Enterprise version of Schoology, I recommend reaching out to your designated Support Contact(s) to help you submit a ticket. Your Support Contact(s) will also have better knowledge of the specific settings employed at your organization that can aid in troubleshooting.

    You can find your Support Contact(s) by clicking Support in the footer of your Schoology account.

    Best,

    Nina Lewis 

    Community Communications Specialist 

    Schoology | A PowerSchool Unified Classroom Product

     

     

  • 1
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    Isaac Malm

    Contact the school administration. They should have logs of every IP address that has logged onto your child's Schoology.

  • 0
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    Mrs. Larson

    Is there a way to do this for Basic accounts at all?

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