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Importing from Notability

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For the last several months, I have been unable to import a graded paper from Notability into Schoology. I get a notification that the "Comment could not be created. Please try again." But it never works. I really like moving things to Notability and then dropping it back to the student in Schoology. How can I fix this?

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6 comments

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    Charles Black Official comment

    Hello All,

    We have determined that this issue is system-wide in Schoology and our Engineering Team is currently researching this issue. We do not have a timeline for when this issue will be fixed but, we will update this post as soon as we have more information regarding this issue.

    Thank you for your patience and understanding.

  • 0
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    Ann Bosch

    I am experiencing the same issue.  PLEASE HELP!!

  • 0
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    Charles Black

    Hello Mme Bosch,

    Due to the specific nature of your issue, I am going to create a ticket for this issue and follow-up with you directly via email.

    Thank you for your patience and understanding!

  • 2
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    Heather Casterline

    Teachers in my school are experiencing the same thing.  They moving things to Notability and then dropping it back to the student in Schoology. However this year they linked their sections and lost this ability.  Can you please help? 

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    Jennifer John

    Yes! Thank you Heather Casterline! I only have the issue with classes that are linked. The support staff at Schoology has emailed me a couple of times to resolve the issue, but they haven't yet. 

    Schoology folks, could you look at the issue as it is connected to linked classes? 

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    Charles Black

    Hello Jennifer & Heather,

    Thank you both for bringing this issue to our attention. 

    I will be creating tickets for both of you so that we can follow-up directly via email.

    Thanks for your continued patience.

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