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Add a second child

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I've given a parent her second child's code but it says that her child is at a different school, which is not the case. How can she add her second child?

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    Charles Black Official comment

    Hello Jennelle,

    Thank you for posting this issue. I have created a ticket with our Support Team so that we can investigate this issue. You will receive updates via email regarding that support tiket.

    Thanks again,

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