Question
A parent entered the wrong Parent Access Code and now they have the wrong child associated with their account. How do I remove the association?
Answer
Parents that have a basic account with an incorrect child association will need to delete the account and create a new parent account with the correct Parent Access Code.
To delete an account, navigate to https://app.schoology.com/settings/account/action?delete while logged into the account you'd like to delete. Deleting an account removes all submissions, resources, and content associated with the account, and neither the account nor the items can be restored.
Once the account is deleted, you can create a new account with the correct code. For further details and instructions on creating a parent account, see this article.
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