How do I log into the Help Center?

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Why should I sign in?

While you do not have to log into the Help Center to view its resources, you must sign in before posting in our Community forums. Signing in before you submit a request to our Support team will associate your request with the correct district or organization, which allows the Schoology team and your school's Support Contacts to better track your requests. 

Sign in to the Help Center

To log into the Help Center by click Sign in within the upper-right corner. 

 

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If you are already logged into your Schoology account within the same browser, clicking Sign in will log you into the Help Center with the same credentials. 

If you access the Help Center by clicking the Support tab in the footer of your Schoology account, you will be automatically logged into the Help Center.

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Note: As a best practice, because parent accounts often do not have email addresses provisioning by their child's district or organization. Therefore, they should log into their Schoology account before logging into the Help Center. This will ensure that their account is associated with the correct organization when submitting a request or posting in the Community Forums. 

 

 


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