Infinite Campus Implementation and Configuration Guide

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You can use the Schoology Infinite Campus app to provision schools, terms, users, courses, and enrollments from Infinite Campus into Schoology. You can also send grades and graded items from Schoology into Infinite Campus using the course-level Infinite Campus Teacher App.

Infinite Campus Integration Overview

What is required to implement the Infinite Campus App in Schoology?

  1. Contact your Infinite Campus rep to obtain your API information.
  2. Contact your Schoology Client Success team to enable the app and assist with the implementation of the integration.
  3. Check to make sure that no usernames contain spaces in your Infinite Campus instance. Users with usernames that contain spaces will not sync from Infinite Campus into Schoology. 

What information is transferred from Infinite Campus to Schoology?

Schoology will pull the following information from Infinite Campus:

  • School building information
  • Users (Teacher and student accounts)
  • Grading periods/terms
  • Courses, Sections, and Enrollments
Important Note: All of the information listed above will be managed in Infinite Campus and changes and updates will be transferred seamlessly to Schoology. However, it is important to note that in order to keep a consistent data model, any changes or updates made in Schoology will not be transferred to Infinite Campus.

How often is roster information updated between the systems?

As a district, you may determine the frequency of updates between the two systems. The following options are available:

  • Manual – The System Admin must manually sync each tab of the Infinite Campus app the Infinite Campus app in Schoology.
  • Scheduled – You can set the frequency of the automated sync of information from Infinite Campus to Schoology. Select Daily unless otherwise instructed by your Schoology Client Success contact.

What information is transferred from Schoology to Infinite Campus?

Schoology will push the following information to Infinite Campus:

  • Grade items (Assignments & Assessments)
  • Grade updates (Changes to grades)
Important Note: Graded items created and updated in Infinite Campus will not be transferred to Schoology in order to establish a master data source for all information. Schoology is the master for changes to grade data, while Infinite Campus will remain the master for school, user, course, and enrollment data. To provide a consistent data model for your school, all grade changes should be managed from Schoology.

How often is grade information updated between the systems?

Grade information is passed back from Schoology to Infinite Campus when a teacher chooses to sync the two gradebooks and cannot be scheduled. This is done using the Infinite Campus Teacher App.

What are the limitations to the Infinite Campus integration?

OneRoster does not support the integration of attendance data. This means that attendance taken in Schoology will not be transferred to Infinite Campus. Schoology will work closely with your district to explain best approaches for handling this issue.

Infinite Campus Integration Instructions

Infinite Campus App: Before you get started

Before you install the Infinite Campus OneRoster app into your school or organization’s Schoology account, make sure you have the following items completed:

General Requirements

  1. Contact your Infinite Campus rep to obtain your API information.
  2. Check to make sure that no usernames contain spaces in your Infinite Campus instance. Users with usernames that contain spaces will not sync from Infinite Campus into Schoology.

Install the App

Once you have completed the general requirements above, request to install the Infinite Campus app to your Schoology System Admin account. To do this, contact your Client Success team at Schoology.

Infinite Campus App Configuration

Once you've completed the steps in General Requirements, you can start setting up your Infinite Campus app in your Schoology System Admin account. Start with the Configuration tab along the top, and work from left to right.

You will need to set up the Configuration, Schools, and Terms tabs before you can start syncing Users, Courses, and Sections from Infinite Campus to Schoology.

Use this portion of the guide to set up the following tabs in the Schoology Infinite Campus App:

Configuration

Step 1 — Enter the API information you have obtained from your Infinite Campus representative in the Infinite Campus Domain, Consumer Key, and Consumer Secret fields.

Step 2 — Click Save API Credentials.

IC_config_tab_main.png

Infinite Campus Sync Timing Options

Step 3 — Use the Scheduling Options field in the Infinite Campus OneRoster Provisioning Sync Options area to choose whether the sync between Infinite Campus and Schoology is manual or scheduled, and set the frequency of the sync.

IC_Provisioning_Time_Options.png

  • Manual – The Acting User must manually sync the Infinite Campus app in Schoology.
  • Scheduled – This setting provisions users, courses, sections, and enrollments from Infinite Campus into Schoology. You may also navigate to the respective tabs in the app and manually sync users, courses, or sections and enrollments at any time. Select Daily unless otherwise instructed by your Schoology Client Success team.
Note: The date and time you enter for a Scheduled sync is the time your data will be added to the queue, not the time the sync will be completed. For example, if you select 12am - 3am, that job will get queued at 12am, and then will execute once the jobs get to the top of the queue.

Step 4 — Click Save Sync Options to save your settings. You can also change the settings at any time by re-saving the sync options.

Note: Changing the time of your scheduled sync or initiating a manual sync resets the window of time until the next sync. For example, pushing a manual sync of Users at 2pm on Monday causes the scheduled sync to wait 24 hours after the manual sync plus the time to the configured scheduled sync (e.g. 12a-3a). Therefore, the next scheduled sync of all data would occur on Wednesday after 12am. This one day grace period prevents any issues with overlapping syncs of the same provisioning data.

Infinite Campus OneRoster Active Year

The Active Year selected in this area determines which data is synced between Infinite Campus OneRoster and Schoology. For example, you can select 2017-2018 to provision users, courses, and enrollments based on the 2017-2018 year into Schoology and pass grades back to courses in that year in Infinite Campus.

When it is time to roll over to the 2018-2019 year, make the change in the Active Year area. Then, users, courses, and enrollments for the 2018-2019 school year will be provisioned into Schoology with the next sync, and grades for the 2018-2019 school year can be passed back to the Infinite Campus Grade Book.

IC_Provisioning_Active_Year.png

The Active Year can be changed at any time, in case you need to come back and sync data from a previous school year.

Schoology Acting User

To make any changes to the Infinite Campus app, you must be the Acting User for the app and a Schoology System Administrator for your organization.

The Acting User sees the following message displayed in the Schoology Acting User area:

IC_Provisioning_Active_User.png

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Schools

IC_Provisioning_Schools_Tab.png

Map your schools in Infinite Campus to your schools in Schoology on the Schools tab. You can also automatically create new Schoology schools based on your Infinite Campus schools.

In the Map Schools area, Infinite Campus schools are in the left column and Schoology schools are in the right.

  1. If you already have buildings in Schoology, you can create a one-to-one mapping between the Infinite Campus building and the Schoology building.
  2. If you do not want additional buildings in Schoology, you can map your Infinite Campus buildings into a single Schoology building.
  3. If you don't have any school buildings in Schoology and want to automatically create them from your Infinite Campus buildings, select Create New Building in the drop-down list in the Schoology column.
  4. You do not have to map all Infinite Campus buildings to Schoology. Un-mapped buildings and their users, courses, and enrollments will not be provisioned in Schoology.
  5. Click Save Changes to create or update the school mappings.

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Terms

After you've completed setting up the Configuration and Schools tabs, you're ready to map your Infinite Campus Terms to your Schoology Grading Periods.

Once you create your schools, they are listed in the Terms tab of the Infinite Campus app.

IC_Provisioning_Terms.png


If you already have grading periods in Schoology, you can create a mapping between the Infinite Campus terms to the Schoology grading periods. Make sure you're mapping to the correct school year, which is listed under Map Terms.

This mapping will look different based on your district’s system for organizing terms. Work with your Schoology Client Success team to find the right configuration for your terms. For example, a one-to-one mapping would look like this:

IC_Terms_1-1_mapping.png

If you don't have any grading periods in Schoology and want to automatically create them from your Infinite Campus terms, select Create new grading period in the drop-down menu in the Schoology column, then click Save Changes. This creates grading periods in Schoology with the name of the term, start date, and end date of the term as listed in Infinite Campus.

Note: If a term is not mapped to Schoology, course sections associated with the term in Infinite Campus will not be provisioned in Schoology.

Once you've mapped the terms for each of the school buildings, click Save Changes. You can view the grading periods in Schoology from System Settings > Grade Settings.

Note: After setting up your Configuration, Schools, and Terms tabs, contact your Schoology Client Success team before proceeding with the rest of the Infinite Campus integration. Your Schoology team will provide additional guidance and instructions to ensure a seamless integration.

You can work with your Schoology Client Success team to use the Data Prep tool to ensure a successful integration.

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Infinite Campus App Sync

After you have completed the Configuration steps above, and once you have worked with Schoology Client Success to review the SIS data you have prepared, you can start the sync process using the steps below. This will begin the process of provisioning your Schoology organization with Users, Courses, and Enrollments from Infinite Campus.

Use this portion of the guide to set up the following tabs in the Schoology Infinite Campus App:

Users

To sync users from Infinite Campus to Schoology, you must select the role to which the account will be mapped.

Ic_Provisioning_Users_tab.png

  1. Click on the gear to the left of the school name.
  2. Map the available roles in Infinite Campus to the roles in your Schoology account.
    Note: Syncing the Parent role provisions parent accounts into Schoology as well as the parent-child associations designated in Infinite Campus.
  3. Once you've mapped the roles for each of the school buildings, click Sync Users to begin your first users sync.

If you do not want to provision certain roles into Schoology, you can select Do Not Sync:

Note: Once users are created in Schoology by the OneRoster sync, any updates to their account information must be made in Infinite Campus. However, user accounts cannot be deleted in Schoology by deleting the account in Infinite Campus. If a user leaves your organization, you will need to remove their account in both systems. Learn more about marking users inactive in bulk on Schoology.

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Courses

Ic_Provisioning_Courses_tab.png

To provision Schoology with the courses in your Infinite Campus instance:

  1. Select the school(s) for which you'd like courses provisioned by checking the box to the left of the building name.
  2. Click Sync Courses to bring the Infinite Campus courses into Schoology.
Note: Once courses are created in Schoology by the OneRoster sync, any updates to course information must be made in Infinite Campus. However, courses cannot be deleted in Schoology by deleting the course in Infinite Campus; you will need to delete the course in both systems. Learn more about bulk deleting Courses in Schoology.

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Sections

IC_Provisioning_Sections_tab.png

To provision Schoology with the sections and enrollments in your Infinite Campus instance, select the school(s) for which you'd like sections provisioned. Then click Sync Sections/Enrollments to bring in Infinite Campus sections and enrollments into Schoology.

Note: Student enrollments (users enrolled as members of the course in Schoology) will be updated based on the OneRoster sync. Course Admins who are enrolled directly in Schoology will not be removed by the sync, even if they are not enrolled as course admins in Infinite Campus.

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Logs

Use the Logs area of the app to view the progress of your sync with Infinite Campus. The logs also allow you to detect any errors occurring during the sync.

IC_Provisioning_Logs.png

Use the drop-down menus to filter to a specific school and/or sync type. For example, if you are looking into an issue with a specific user’s account, filter to that school and Users. Click the arrow to the left of the error message to expand for more details.

If you have any questions or encounter any issues with the Infinite Campus sync, please contact your Client Success team or submit a ticket with the Schoology Help Desk.

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