Parent Messaging in Schoology

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Question

Can a parent send a message to another parent or students in Schoology?

Answer

Yes, depending on the parent's personal privacy settings. For Enterprise users, system-wide Permissions and Privacy Overrides can also determine who can send and receive messages in Schoology.

Privacy Settings

The ability to receive messages is controlled at the account-level:

  1. Click the down-facing arrow in the top right corner of Schoology.
  2. Select Settings from the drop-down menu.
  3. Click the Privacy Settings tab.
  4. Adjust your Messaging privacy to the desired level.
    Note: The available privacy levels may be restricted due to system-level Privacy Overrides for Enterprise users.
  5. Click Save Changes to apply your settings.

adjust_messaging_privacy_-_parents.gif

Permissions (Enterprise)

System Admins at Enterprise organizations can configure user messaging permissions to determine which roles can send and receive messages.

To configure these permissions as a System Admin:

  1. Click Tools at the top of the page.
  2. Select User Management  from the drop-down menu.
  3. Click Permissions in the left menu.
    Nav_to_permissions_with_callouts.png
  4. Scroll to the Users section of the Permissions page.
  5. Under Messaging, check the box next to Send private messages to non-faculty for the Parent role to allow parents to send messages to other parents and students. To prevent the Parent role from messaging students and parents, un-check this box.
  6. Scroll to the bottom of the page and click Save permissions to apply your changes.

Users_Mesaging_permissions.png

 

 


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