At Schoology, we take grades and test data very seriously. At the end of the day, tests and grades are principal tools an instructor has to evaluate student comprehension, progress, and motivation. That’s why we are always on the lookout for any potential issues on the web and mobile versions of Schoology that affect quizzes and grades.
Occasionally, we hear reports from instructors or students of test answers “changing” between the time the student takes and submits a Test/Quiz. Our team continuously conducts extensive research and validation. Rest assured — we have never found anything indicating a Schoology defect that would cause answers to change.
There are some common mistakes and settings that may lead individuals to believe that their answers were changing or appearing to change.
You can send students a student-facing version of this here: Best Practices for Submitting Test/Quizzes (Students)
Are your students using mobile devices?
If so, note that the touch screen capabilities can be very sensitive. If a student is scrolling down the page, for example, it is important to remind them that tapping the screen close to an answer on a multiple choice or matching question may select that answer. Remind students to scroll carefully when answering questions and reviewing their answers when using a mobile device.
Recommendations for Test/Quiz Settings
Enabling the Using page breaks option in the Settings tab of your test/quiz can help prevent issues if you frequently experience connectivity issues.
It may be useful to set the Resumable setting to Yes to avoid inadvertent or incomplete submissions. This setting allows a student to resume an incomplete submission.
Question Review will allow students to review and change their answers before submitting the test/quiz attempt.
Keep in mind that, when students have Question Review enabled, they can view a list of questions and answers they've selected. The answers selected by the student display with a white checkmark. This does not mean the answer is correct. The checkmark is there to confirm the answer intended by the student:
If you've allowed students to view their submissions, they'll be able to which were the correct/incorrect answers after submitting the test:
Configuring Test/Quiz Settings
To enable or disable any of these options:
- Open your test/quiz.
- Click Settings along the top.
- Adjust the desired setting(s).
- Click Save Changes to complete.