System Admin FAQs


User Accounts





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System Admin FAQs: Answers

User Accounts


How do I view courses as a student would?

Use the View Course As tool in a course to view the course as a specific student enrolled in that course.

  1. Navigate to the course.
    • To reach the course, navigate to the Course Listing:
      • Click Courses in the header.
      • Select My Courses.
      • Click Course Listing.
      • Use the filter to sort by school or building within your district.
      • Click the course title to expand the list of sections.
      • Click the section title to navigate to that course section.
    • Or, navigate to a course from the student's personal profile and view the courses they are enrolled in:
      • Click Tools in the header.
      • Select User Management.
      • Under Manage Users, click Roles/Advanced.
      • Search for the student using a single term, such as the last name or email address.
      • Click the student's name to go to their profile page. The course list is displayed on the right panel. 
      • Click See All next to Courses for a complete list.
      • Click the course title to navigate to that course.
  2. In the course, click Course Options beneath the course profile photo.
  3. Select View Course As.
  4. Select the student's name from the list.

You are now able to navigate around the course to see how that specific student views the course and its materials. 


Note: View Course As does not enable you to submit assignments on behalf of the student nor will it enable you to Start New Attempt on test/quizzes and assessments.

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How can I see a list of my students' courses?

System Admins can access the Advisor Dashboard from the Tools drop-down menu. Search for a student in the Advisor Dashboard to display a student's course and group enrollments, as well as Calendar, Grades, and Attendance. 

You can also view a list of a specific student's courses by navigating directly to their personal profile, from the User Management area:

  1. Click Tools in the header.
  2. Select User Management.
  3. Under Manage Users, click Roles/Advanced.
  4. Search for the student using a single term, such as the last name or email address.
  5. Click the student's name to go to their profile page. The course list is displayed on the right panel. 
  6. Click See All next to Courses for a complete list.

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A student has multiple Schoology accounts. How do I fix this?

Use the Merge tool to consolidate accounts if a student has more than one account within your Enterprise school on Schoology.

To merge accounts:

    1. Click Tools in the header.
    2. Select User Management.
    3. Under Manage Users, click Roles/Advanced.
    4. Enter one account into User Being Merged, and the other into Destination User.
    5. Click Submit to confirm.

Merge toool in Manage Users

Important Note: See the information below before proceeding with the merge. Consider the following when determining which account is the Destination User and which is the Account Being Merged. 

If one of the accounts was created via SIS synchronization through an SIS app (such as PowerSchool, eSchoolPlus, etc.), the SIS-created account is the Destination User. The non-synced user account should be entered into the User Being Merged field. You can determine which of the accounts was created by the SIS because the enrollments will match the enrollments for that student in your SIS instance, and the account's Unique ID will be the value derived from an identifier in your SIS instance.

If both of the accounts were created by your SIS, please submit a ticket to Schoology Support for assistance.

If neither of the accounts are SIS-synced accounts, and both accounts are enrolled in the same courses, and:

  • If the User Being Merged has not received grades and the Destination User does have grades, the Destination User’s grades are preserved.
  • If both accounts have grades, the Destination User’s grades are preserved. The grades received in the account in the User Being Merged field are deleted.
    Important Note: This means if both accounts have any received grades at all–not necessarily for the same assignments or the same classes.
  • If the User Being Merged account has received grades, and the Destination User account has not received grades, then the Destination User inherits the grades previously associated with the User Being Merged account.

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I am a teacher in my SIS but I need to be a Sys Admin in Schoology.

Due to how roles are mapped in SIS app configurations, users provisioned from an SIS such as PowerSchool with a faculty role in the SIS are assigned a Teacher role in Schoology. The sync may not accommodate the Schoology Admin role, so your account may revert back to the Teacher role each time the SIS syncs with Schoology.

To resolve this:

Manually create a System Admin account in Create Users under User Management, and link your teacher account to your System Admin account to toggle between the two. Your synced account has your courses that are synced to your SIS, and your non-synced account has the System Admin tools. 

To link accounts:

  1. Log in to your System Admin account.
  2. Click the down arrow next to your name.
  3. Select Settings.
  4. Under Account Settings, click Link Accounts.
  5. Enter your login information for your other account.
  6. Click Link Accounts.
  7. You are now able to log in to one account, and then toggle into the other without having to log out and log back in again. To toggle between accounts, click the down arrow next to your name and select the other account from the drop-down menu.

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How do I view courses as an instructor would?

Administrators have the ability to view all school courses the same way a teacher would. See a complete list of courses at your school in Course Listing.

To navigate to Course Listing:

  1. Click Courses in the header.
  2. Select My Courses.
  3. Click Course Listing.
  4. Use the filter to sort by school or building within your district.
  5. Click the course title to expand the list of sections.
  6. Click the section title to navigate to that course section.

Or, see How can I see a list of the courses a teacher is teaching? to view a specific teacher’s list of course.
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How can I see a list of the courses an instructor is teaching?

You can see a list of a teacher's courses by navigating directly to their personal profile:

  1. Click Tools in the header.
  2. Select User Management.
  3. Under Manage Users, click Roles/Advanced.
  4. Search for the instructor using a single term, such as the last name or email address.
  5. Click the instructor's name to go to their profile page. The course list is displayed on the right panel. 

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How do I create Parent accounts? 

Parent accounts must be created with a Parent Access Code that is unique to each student.  

You can opt to distribute Parent Access Codes so that parents may create their own account that will allow them to view all of their child’s Schoology activity. This may be a good solution if you do not currently have all of your district's parent data in a centralized directory or SIS.

Alternatively, you as the System Admin can create parent accounts and link the accounts to their students at the system level. This is an appropriate solution if you already have parent data in your SIS or other local directory, and/or if parents are already accustomed to logging into a central online portal using school credentials.

See our article on Creating Parent Accounts for instructions and more details.

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Can I distribute parent access codes for all of my students?

Yes. This may be a suitable option if you would like parents at your school to create their own accounts that are linked to their children, rather than creating the accounts for them.

To download parent access codes for all students at your school:

  1. Click Tools in the header.
  2. Select User Management.
  3. Under Manage Users, click Parents/Advisors.
  4. Click Options.
  5. Select Download All under Parent Access Codes.
  6. Select Student from the Select Role drop-down menu.
  7. Click Download.
This generates a spreadsheet with the parent access codes for all students at your school. Each parent access code is unique and student-specific and enables parents to create Schoology accounts that are linked to their child’s Schoology account.

See Sign Up as a Parent for instructions on how to create a parent account using a parent access code.

See How can we tell parents about Schoology? below for more information about setting up parent accounts at your school.

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How do I administer Parent accounts?

You are able to control what parents are able to see and do in Schoology at the system level. See this article to learn about administering parent accounts through system settings and permissions.

At the end of the year, you are able to mark inactive all parents whose students are also inactive. Review this article to learn about marking parents as inactive. You may also need to update the school building associations for current parents whose children have moved schools within your organization. Review this article to learn more about updating parents' school building associations.

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How can we tell parents about Schoology?

See our article on Creating Parent Accounts for guidance on Parent Accounts for the following information:

  • Instructions on how to download Parent Access Codes from your System Admin account
  • Instructions for your teachers on how to download Parent Access Codes for the students enrolled in their courses
  • Instructions for your parents on how to set up their Parent accounts once you have distributed each students' unique Parent Access Code to their family
  • A template of a letter for you to send out to your Parents notifying them that you are using Schoology as your LMS

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A parent is reporting that they are no longer receiving their Parent Email Digest.

First, ensure that the Parent Digest Settings are correctly set at the system level:

  • Click Tools in the header.
  • Select School Management.
  • Under System Settings, scroll down to Parent Email Digest.
  • Set Email Summary to On.
    Parent Email Digest settings.


  1. Ask the parent to make sure they have the Email Summary set to On in the parent's account. To turn on Email Summary, the parent must:
    • Log in to parent account.
    • Toggle into their child’s account using the down-facing arrow next to their name.
    • Once they are in their child’s account, click the down arrow next to the child's name, and select Settings from the drop-down menu.
    • Click Notifications.
    • Make sure the Email Summary for Parent Email Digest is set to On.

  2. Ask the parent to confirm they verified their email address. Parents can check whether their email address has been verified in Schoology under Account Settings.
    • Click the down-facing arrow next to their name and select Settings.
    • If they see a message to Resend Verification Email below their email address, then the email has not yet been verified in Schoology. To verify, check the box and click Save Changes below the Timezone setting.
    • Follow the steps outlined in the email sent to the primary email address. Please note that each verification link may only be used once. If they try to use the link again, they'll encounter an error message and they may need to resend a verification email to verify the account.
  3. Ask the parent to Check Status on their email address. If the email address has been verified, there is an option to Check Status to the right of the Primary Email field in Account Settings
    • If there is an issue with the email address that is preventing Schoology from successfully delivering emails to that address, the parent will see an error message when they click Check Status
    • If the parent sees the message There are no issues with your email address then emails from Schoology are able to deliver to that address without a problem.
  4. Ask the parent to check the spam folder in their email account, and/or contact their email provider for troubleshooting assistance.

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A parent is reporting that they cannot access Schoology from email notifications.

If faculty members and students access your school's Schoology Enterprise account via a custom subdomain (for example,, they may be logging in using a different set of credentials than the credentials parents use to log into Schoology. The credentials entered when users access your custom subdomain are likely authenticating against a directory that your parents do not have credentials for.

If this is the case, follow these steps to resolve the issue:

  1. Click Tools in the header.
  2. Select User Management.
  3. Under Manage Users, click Permissions.
  4. Enable the Users permission Emails: Use in emails for the parent role.
    This permission appears when your school has a custom subdomain in place. Enabling this permission for a role means that when users with that role receive email notifications, the notification link will direct to instead of This way, the parents will be able to log in using their Schoology credentials. 

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How do I delete a course?

As the System Admin, you can delete any course at your school or organization from the Course Listing area.

To delete a course at your school:

  1. Click Courses in the header.
  2. Select My Courses.
  3. Click Course Listing.
  4. Use the filter to sort by school or building within your district.
  5. Click the course title to expand the list of sections.
  6. Click the gear icon next to the course section.
  7. Select Delete.

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How do I undelete a course?

To undelete a course at your school:

  1. Click Courses in the header.
  2. Select My Courses.
  3. Click Deleted Courses in the upper-right corner under Merge Duplicate Sections.
  4. Use the filter to sort by school or building within your district
  5. The following information is displayed:
    • A list of deleted courses affiliated with that school/building.
    • The date the course was deleted.
    • The name of the person who deleted the course.
  6. Check the box next to the course, and click Restore at the top of the page.

If you choose to restore a course, it returns to the Courses area for Course Admins and students, with the materials, grades, and enrollments intact.

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A teacher created a course before we ran our SIS sync, and now there are duplicate sections. How do I fix this?

Merge the section the teacher created into the section created by the SIS sync. That way, the content the teacher created is retained, but the course is synced with your SIS.

For further instructions on how to use the Merge Sections tool to resolve this, see our Help Article: Merge Duplicate Sections. 

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A teacher is reporting that material is missing from their course.

It is possible that the teacher deleted a course material or folder from their course Materials page.

To check whether a course material was deleted, the teacher can:

  1. Click Courses in the header.
  2. Select the course from the drop-down menu or select My Courses to view the full list of courses.
  3. Click Course Options below the course profile photo.
  4. Select Recycle Bin.

The course Recycle Bin displays:

  • A list of all deleted materials.
  • The date each item was deleted.
  • The name of the person who deleted it.

To restore deleted materials:

  1. Hover your mouse over the row corresponding to the deleted item in question.
  2. Click the gear icon that appears.
  3. Select Restore to

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A course a teacher is enrolled in is not showing up in the teacher’s Courses drop-down menu. 

If the course previously showed up in the teacher's Courses drop-down menu but is no longer there:

  • The course may be archived. 
  • The course may be deleted.

Courses are archived at the end of a grading period. To find archived and upcoming courses, navigate to your My Courses area by following these steps:

  1. Click Courses along the top of your home screen.
  2. Click See All.
  3. Click the Archived tab to view past courses.
Note: Archived courses do not expire. If the grading period has come to an end, you can leave the course Archived. You and the teacher retain access to course - including the materials, gradebook, and members page–when a course is archived.

If you'd like to reactivate this course and keep the same course material and roster of students for a longer period of time, extend the life of the course by adding a grading period. If your course is not associated with any grading periods, you do not have to add grading periods to extend the course into a new school year.

To add a new grading period to a course, follow these steps:

  1. Select Gradebook in the left menu of the Course.
  2. Select Grade Setup directly underneath Gradebook.
  3. Click Edit to the right of Grading Periods & Final Weights.
  4. Enter a name for the new grading period.
  5. Select a start-date and end-date.
  6. Click Save to complete.

To view a list of the deleted courses, follow these steps from the account that had deleted the course:

  1. Click Courses area on the top menu.
  2. Select See All.
  3. If a course has been deleted, you'll see a Deleted Courses link in gray on the top right of the page.
  4. Click the Deleted Courses link.

The information listed in the Deleted Courses area displays the course and section name, as well as the date and time of its deletion.

To restore a deleted course section, follow these steps:

  1. Click the check box to the left of the course name.
  2. To select all courses, click the check box to the left of the Courses column title.
  3. Click Restore. 

If a teacher is enrolled in an upcoming course but does not see it in the Courses drop-down, this may be due to:

  • Permissions issue.
  • An issue with the course creation.

First, check the Permissions at your school:

  1. Click Manage Users.
  2. Click Permissions.
  3. Make sure the permission for View Upcoming Courses is checked in the column that corresponds to this teacher's role.

If the teacher does have this permission and does not see the upcoming course, there may have been an issue with your course creation method - for example, an issue during your SIS sync, import, or Auto-Import sync. 

Check the logs of your SIS by opening the SIS App in Schoology and clicking the Logs tab along the top on the far right. 

Check the status of an Import or Auto-Import by clicking on the Import tab on the left-hand side of your Admin account, and clicking the red Status Log link in the upper right corner of that page.

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Can a course have co-teachers?

Yes, it is possible to have more than one Course Admin. However, if you are populating your enrollments via an import or SIS Sync, you must add the second Course Admin to the course manually.

First, create the course and enrollments as you usually do, only including one faculty member as the Course Admin.

Then, once the course exists in Schoology, add additional Course Admin by following these steps:

  1. Navigate to the course.
  2. Click Members.
  3. Click Add Members and locate or type the name of the additional instructor(s).
  4. Click the name, and click Add Members.
  5. The instructor now appears in the Members list.
  6. Click the gear icon next to their name and select Make Admin.
  7. A shield icon displays next to their name to indicate that they are now the Course Admin.

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I want to clone a course to re-use next semester or next school year.

To reuse course materials for another grading period or for use in a different section, save the course to Resources. This makes a copy of all of your course materials only. Saving to Resources does not retain the original course's enrollments, grades, updates, or due dates.

To clone a course:

  • Save the current course to Resources.
  • Create a new "shell" course for the upcoming Grading Period.
  • Copy the course file from your Resources into the upcoming course.

To save the current course to your Resources:

  1. Navigate to the course.
  2. Click Options next to Add Materials.
  3. Select Save Course to Resources. The course file first goes to your Transfer History, and then saves to your Resources once the save is complete.

Note that this is a one-time copy, so any changes made to the original course after saving to Resources do not update to the version saved in Resources.

Saving course to Resources.

Next, create a new course using your chosen method of course creation (manual, import, or SIS sync) and assign the course to the upcoming grading period.

To add the course file in your Resources to your upcoming course section:

  1. Navigate to the new section.
  2. Click Add Materials.
  3. Select Import from Resources.
  4. Select the relevant course.

Import from Resources option in Add Materials drop-down menu.

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The grading period ended but courses are still appearing in the Courses area. Why?

After the end date of the grading period, courses are not archived until a 24 to 30-hour grace period has passed.

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Where can I find a list of current or archived courses at my school?

To find archived and upcoming courses, navigate to the Course Listing area:

  1. Click Courses in the header.
  2. Select My Courses.
  3. Click Course Listing to see a list of all courses at your school
  4. Click the Hide Archived Courses to remove past courses from the list view

To locate a specific course or section, use the Search Sections tool on the right panel under Manage Courses

  • Use the School field to narrow your search to a specific school or building within your district's Enterprise account. 
  • Enter your search criteria
  • Select the Display Current Sections Only checkbox to exclude archived sections from your search results.
  • Click Search.

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I want to create a group for all of the teachers or parents at my school.

First, create the group. To create a group:

  1. Click Groups in the header.
  2. Select My Groups.
  3. Click Create Group on the right. 
  4. Fill out the Group form:
    • Choose the School.
    • Enter a Name.
    • Write a Description (optional).
    • Set Privacy to customize who can view the group.
    • Set Access to customize how users will join the group.
  5. Click Create to finish.

Next, generate a CSV file containing all of the users whom you would like to add to the group. This file should include at least all of the Unique User IDs.

To generate this file, use the Export tool in the School Management area of your System Admin account:

  1. Click Tools in the header.
  2. Select School Management.
  3. Click Export.
  4. From the Users tab, check at least the following fields:
    • Unique User ID
    • First Name
    • Last Name
    • Role
  5. Click Next.
  6. Click Export on the next page.

This generates a CSV file of all users at your school. Sort by Role in the spreadsheet to remove any members you don’t need in the file, and to narrow it down to only the members you want to enroll in this group.

Finally, use the Import tool in School Management to bulk import members into a group. For further instruction on this process, see this article from our Help Center on Importing Group Enrollments.

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How do I import group enrollments?

Enroll users into existing groups at your organization from the Group Enrollments area within Import. You can only enroll members into one group at a time. 


Note: Schoology is optimized to process imports and exports (auto or manual) most quickly between the hours of 7pm to 6am Eastern Time (ET) from Monday to Sunday. Imports or exports that are run outside of this window will be slower to complete. Schoology strongly recommends performing or scheduling all imports, exports, and bulk deletions during this time frame, including manual imports as well as scheduled Auto-Imports, for optimal performance.

Step 1: Create the Group 

If the group you wish to import into has not yet been created, do so before the import by following the instructions in the previous section.

Step 2: Add Enrollment Type 

Before you upload your exported file, be sure to add an Enrollment Type column into the CSV file. Assign the group administrator(s) a value of and all other members a value of 2. This will allow the import process to correctly assign roles and permissions for each member of the group. 


Then, back to Group Enrollments within Import, select Use Import File to fill the Enrollment Type field. 


Step 3: Select Group 

Select the Group into which you’d like to enroll users. You can only enroll users in one group at a time. Any groups within your organization will appear on this list.

Step 4: Optionally, Clear Existing Enrollments 


Selecting this option will clear existing enrollment in the group, and replace admin and members with users from the CSV file. When a user is cleared, adding the same user back into the group will restore content created by that user in the group.

Note: To clear only the admins in the group, import a file for the Enrollment Type, Admin. To clear only the members of the group, import a file for the Enrollment Type, Member. If you select Use Import File, then both admins and members of the group not listed in the file will be cleared.

Step 5: Select File 

Select the XLS or CSV file that contains the enrollment information for import. There is a file limit of 10 GB/file. 

Click Upload File to continue to the next step.

Step 6: Match Columns 

Match the information listed in each column to add users to groups in Schoology.

  1. If the first row of your CSV file contains headers, select First row contains headers.
  2. Match each Schoology Field to a column in the CSV file.
  3. Once each field is matched to the appropriate column, click Preview to continue to the next steps for an overview of enrollment information.

Step 7: Preview and Confirm 


If you see a yellow error message at the top of the screen that begins, "The following unique user IDs were not found in the system," then there may be users in your file that do not have matching Unique IDs in your organization. If needed, adjust your import file. Once all conflicts are resolved, restart the import process again.

When the Preview/Confirm response looks correct, click Confirm to complete the import process for Group Enrollments. You will receive a green banner at the top of the page to confirm the import has been successful.

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How do I change group members, but not admins? 

Follow the steps laid out in the previous section, but select Member at Step 2 instead of Use Import File. To change only the admins, but not the group members, select Admin at Step 2. 

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Resources & Apps

How do I install a resource app, like Google Drive or OneDrive, for everyone at my school?

As the System Admin of your school, you can pre-install Resource apps to all users, or to users in certain roles in your school.

  1. Click the App Center icon in the header, then click App Center.
  2. Locate the app, such as Google Drive, or Microsoft OneDrive, and click the title.
  3. Click Install Resource App.
  4. Click I Agree to the terms.
  5. To add the app to your school or organization, select the option to Add to Organization.
  6. Once you're in the Organization Apps area of the App Center, click Install/Remove.
  7. Select the option to install the app to All Users. If you'd like to limit the app to certain roles, remove the checkmark for the roles you would not like to access the app in their Resources.
  8. Click Submit to complete.

Install Resource app modal.

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System Settings/Other admin tools

A user is reporting an error message.

If a user at your school reports encountering one of the error messages below while using Schoology on a web browser, see the respective links to understand the cause of the message and how to proceed in order to resolve it.

"An Unexpected Error Has Occurred"

"Private Access Only"

"Insecure Content"

Private Information Message 

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How do I change the dates for a grading period?

Whether your organization had numerous snow days or the grading period ended prematurely, you can edit the start and end dates of those grading periods. For complete instructions on this process, see: System Settings: Grade Settings (Enterprise)

Important Notes:
  • Editing the grading period in Grade Settings will affect all courses associated with that period. To extend the dates of a specific course, add an additional grading period at the course-level.
  • If the grading period is already applied to active courses with graded material, do not delete the grading period. This will change all materials in all associated courses to Ungraded. Instead, edit the dates of the grading period.
  • Consider adjusting permissions such as View Upcoming Courses and View Archived Courses if you do not want to make changes to Schoology grading periods.

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Someone created duplicate versions of our school in Schoology. How do I prevent duplicate schools and accounts from being created?

Claiming your school’s domain will prevent schools from being created on Schoology using your school’s email address (E.g. John Smith will not be able to create a new account using ""). This feature also allows you to merge into your school the account existing outside of your school through the Import area once your domain is claimed.

You can work with your webmaster or technical team at your school to claim your school’s domain on Schoology, which is an Integration feature in the School Management tool. If your school or organization uses more than one domain, you can claim an additional domain after you claim the first.

To claim domain:

  1. Click Tools in the header of your System Admin account.
  2. Select School Management from the drop-down menu.
  3. Select Integration from the left menu. 
  4. Click the Claim Domain tab.
  5. Enter your school's domain (e.g.
    Note: You must claim rather than
  6. Click Continue.
  7. Complete the Claim Domain process by verifying your domain via HTML file upload (Simple) or DNS record (Advanced).

Claim Domain area in Integration.

What do I need to do at the end of the year?

Check out our End of the Year Guide for System Admins for instructions and guidance on the system-level tools and practices you will need at the end of the school year.

We also have a Help Article written specifically for teachers on the course-level tools they should use and steps they should take at the end of the school year, which you may want to share with your teachers in a school-wide Update.

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How can I upload a school calendar so the whole school can see it?

You can import a calendar file (ICS) from a different calendar tool - such as Outlook Calendar, iCal, or Google Calendar - into your school-wide calendar so that it is visible to everyone associated with that school or building.

  •  Importing a third-party calendar into Schoology is a one-time event. After the import, changes you make in that third-party calendar will not update in Schoology. All changes will need to be made directly in the Schoology calendar.
  • You must have appropriate permissions in order to import calendars to a school.
  • The maximum ICS file size is 100MB per file. The maximum amount of events that can be imported is 1,000.

To add a third-party calendar in Schoology, you will need to first generate an ICS file from your calendar, then import it into Schoology.

Step 1–Generate the ICS file 

From your Outlook Calendar:

  1. In Outlook Calendar, select the calendar you want to export.
  2. Click File and select Save Calendar.
  3. Type a name for the ICS file in the File name text box.
    A summary of the calendar name, date range, and detail level appears next to More Options. If you are satisfied with the summary, proceed to step 6, otherwise continue with step 4.
  4. Click More Options.
  5. From the Date Range list, choose the amount of calendar data to include in Schoology, or click Specify dates to enter a custom date range
  6. Click OK and then click Save to save the ICS file. 

From your Apple Calendar:

  1. Open your calendar.
  2. Click the File menu.
  3. Select Export.
  4. Save the ICS file.

From your Google Calendar:

  1. Open your calendar. You can only export from a computer, not a phone or tablet.
  2. Click the Settings menu icon, then select Settings.
  3. Click Import & Export.
  4. Click Export.

A ZIP file will be downloaded to your computer. If you open the ZIP file, you'll see individual ICS files for each of your calendars.

Step 2–Import your ICS file into Schoology

Once you've downloaded your ICS file, log into your Schoology System Admin account, and follow these steps:

  1. Click the down arrow next to your name and select the school/building to navigate to the school building page.
    If you are the District-level System Admin, you can import a calendar to other buildings within your district. To reach the page for other schools/buildings, click Tools, select School Management and then click Schools. Click on the name of the school for which you'd like to add the calendar.
  2. On the school/building page, click the calendar icon next to Upcoming.
  3. At the bottom of the calendar, click Import.
  4. Select File.
  5. Upload the .ics file you have saved.
  6. Click Import.

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External Tools

What is an LTI tool?

LTI stands for Learning Tools Interoperability and is a sign-on standard developed by IMS Global allowing web-based resources to be accessed and viewed from within a learning platform. LTI integration provides a secure way to utilize a wide range of publisher content from a single place, such as Schoology.

The resources, most often referred to as “tools,” can range from a single piece of content to an interactive website including search tools, assessments, and more.

The External Tools feature allows Schoology users to interact with LTI-compliant resources and activities on other websites. Many websites provide interactive learning materials that are complementary to Schoology’s own course materials and resources. External Tools allow you to connect with these tools and utilize them within your Course or Resources. When used in a course, external tools that support grade pass-back send grading information to the Schoology gradebook.

To set this up, you must retrieve the consumer key and shared secret that Schoology can use to generate a signature to verify the authenticity of the data sent. Retrieve your consumer key and secret for a particular tool by contacting the tool provider.

  • The External Tools feature is supported for LTI v1.0 and v1.1 content only.  There is not an automated way to determine if a publisher is LTI compatible or not. The best, and sometimes only, way to find out if a publisher is LTI compatible is by checking the IMS Conformance Certification website for a registration number at 
  • For LTI v1.3 content, install the LTI app via App Center

Click here for our complete LTI guide.

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How do I install LTI tools for users at my school?

Before you install an LTI tool at the system-wide level, you first must retrieve the Consumer Key and Shared Secret from the LTI provider, and get the Configuration URL for this tool.

Then, in Schoology: 

  1. In your System Admin account, click System Settings on the left side of the home page.
  2. Click Integration.
  3. Click the External Tools tab.
  4. Click Add External Tools.
  5. Enter the Consumer Key and Shared Secret in the respective fields.
  6. Set the Privacy to Send Name and Username/Email Address of the user who launches the tool.
  7. Set Configuration Type to URL/XML.
  8. Enter the Configuration URL.
  9. Click Submit.

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