SunGard eSchoolPLUS App: Teacher Guide (Enterprise)

The eSchoolPLUS course-level app allows teachers to launch the app from within a course, and sync graded items and grades from Schoology to Sungard. It lets teachers configure eSchoolPLUS grade settings to ensure that grade calculations match between both platforms.

Read the instructions below to install and configure your eSchool app in your Schoology course. 
Be sure to read our Important Information section to make sure grades sync and calculate successfully.


Installation

The System Admin can install the app to all courses in the school. Once installed, the teachers can configure and sync the app in their individual courses.

To install the app, the system admin can navigate to the App Center on the left side of the home page and follow these steps:

From the App Center on the left menu of the Home page:

  1. Click on the School Apps area at the top of the page.
  2. Click on the Install/Remove button to the right of the Sungard eSchoolPLus app.
  3. Select the box to install the app to All Courses. We also recommend that you enable the box to make the app available to Course Admins Only.
  4. Submit the form to complete.

Once the form is saved, all courses in your schools mapped to eSchoolPLUS will have the eSchoolPLUS app in the left menu of the course profile.

Configuration

In the Configuration tab, Course Admins map grading categories from eSchool to Schoology. The configuration tab of the eSchool app in your Schoology course acts as the master grade setup area that can ensure grade calculations in both systems are the same.

To set up the sync between your eSchool gradebook and Schoology gradebook:

  1. Open your eSchool Gradebook Set Up. Choose a Calculation method and a scale from the dropdown in the Categories tab.
    If you check Calculate Average using total points in your eSchool Gradebook Setup, you will not be able to weight your eSchool categories or your Schoology categories. 
    If you leave this box unchecked, you can weight your eSchool categories, and these weights will automatically update in your Schoology eSchool Configuration screen. 

  2. Save the changes to your eSchool Gradebook
  3. In Schoology, navigate to your course and open the app by clicking on the eSchoolPlus tab on the left hand side of your course.
  4. Click on the Configuration tab
  5. To sync over eSchool categories into Schoology, you can click +Include Category and then select (Create New Schoology Category) from the dropdown menu.

In the .gif above, the instructor left "Calculate average using total points" unchecked in her eSchool gradebook set up. She then applied weights to her categories in eSchool. In the Schoology eSchool app, she maps her eSchool categories to her Schoology categories as demonstrated in the animation, and the weights sync over as well. 

    6. Click Save Configuration

Once you click Save Configuration, your grading categories (and weights, if applicable) from eSchool will be brought over to Schoology. You can navigate to Gradebook and then Grade Set Up in your Schoology Course to confirm that your Schoology Grading Categories match your eSchool Grading Categories.

 

Important Information 

Once set up, we advise teachers to only use the Schoology eSchoolPLUS app to manage grade settings for both systems to ensure that grade calculations calculate properly.

If you make any changes to your eSchool Gradebook Set Up, you need to also open your eSchool app in your Schooloy course, click on Configuration, and click Save Configuration to see those changes updated in Schoology. 

All changes made to students' grades and to settings on materials should be made from within Schoology.

Do not make any changes to assignment information or grades in eSchool. A change made in eSchool - like changing the factor, whether it is published or unpublished, changing the title name or entering a grade directly in the eSchool gradebook - will break the sync between eSchool and Schoology for that item.

Note: This Schoology eSchool course app allows for the syncing of graded items, grades, and grading categories from Schoology to eSchool. The section itself is created and provisioned by the System Admin Schoology eSchool app, so any changes made to the section name in Schoology will be overridden by the system-level sync. 

 

Sync Grades

While grades may automatically sync from Schoology to eSchoolPLUS (based on the configuration set in the Admin App),teachers can use the Sync Grades tab to manually sync items.

 What happens if I enter an exception (Excused or or Incomplete) into my Schoology gradebook?

In Schoology, you may also place an Excused or Incomplete placeholder in a grade cell. These icons are marked in green and in red. They do not add value to the student's grades, but act as empty grade cells.

These exception icons are visual indicators only. They will not affect the calculation of the student's grade in Schoology, and from a calculation standpoint, using exceptions is the same as leaving the cell blank. 

If you use exception icons in Schoology, you will need to select "Exclude missing scores from average" in your eSchool TAC in order for the overall grade calculations to match between the Schoology and eSchool gradebooks. 

We have automatic sync turned on, but an assignment didn't automatically sync. What happened?

This could have happened for a number of reasons: a brief interruption in connection on eSchool's server, a temporary internet connectivity issue on their or your end, or even a temporary interruption on our servers. We developed the course-level eSchool app to manually sync whenever any of these factors prevent the automatic sync from occurring.

If you see an item in your course did not sync, first try manually syncing the item in the Sync Grades tab of your course app. If it is successful, then you know your configuration is set up properly and you have connectivity. If you encounter an error message and are confused about the message, contact our Support team to troubleshoot the issue.

If you have your eSchool gradebook open, you will need to refresh the page to see any changes made or grade entered in Schoology appear in your eSchool gradebook. 

If any adjustments to graded items are made within eSchool after the initial sync, the sync will not longer be active. If you hit manual sync you will receive an ! message. To reactivate the sync between Schoology and eSchool for that item, you can delete the assignment and grades in eSchool, and then re-sync your Schoology eSchool app to re-create the item in eSchool via the sync.

 

Troubleshooting Tips 

If you notice that your overall grades in your Schoology gradebook do not match the overall grades in your eSchool gradebook, first try manually syncing each item in your Schoology eSchool app in your course.

To manually sync an item, click on eSchool Plus on the left side of your Schoology course. Then, click Sync next to each item.

 

 

If the sync is successful, you will see a green checkmark.

 

If the sync is not successful, you will see a red exclamation point. Hover your mouse over the exclamation point to see more information about the cause of the issue. 

Common Error Messages & Solutions

"This assignment belongs to a category that is not mapped"


Solution: Adjust your mapping or create a new grading category on the Configuration page of your Teacher App.

"An error occurred while trying to update the assignment in eSchoolPlus. Please contact help@schoology.com.”

Solution: The assignment was edited from the eSchool gradebook instead of Schoology, and the sync has been broken for this assignment.  To resolve this, clear all grades in your eSchool gradebook and delete the item from your eSchool gradebook. Then, open the eSchool App in Schoology again and re-sync the item.

"The assignment could not be created. Please make sure the assignment due date is within your eSchoolPlus marking period for the section.”

Solution: This means the due date on the assignment in Schoology falls outside the grading period for this course in eSchool, OR this day is marked as a holiday or no school in eSchool. Adjust the due date in Schoology and then re-sync.

 

 

 

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