If you encounter an unexpected error message in Schoology, we apologize for the inconvenience. Please submit a ticket to the Schoology Help Desk.
The following information is helpful in understanding what may have caused the issue:
- A link to the page on which the error message appeared.
- A link to the user's Schoology profile that experienced the issue (if it's not your own).
- A description of the steps or clicks it takes to reproduce the error message.
- A description of the type of action you'd been trying to accomplish when the error message occurred.