An unexpected error has occurred

If you encounter an unexpected error message in Schoology, we apologize for the inconvenience. Please submit a ticket to the Schoology Help Desk.

The following information is helpful in understanding what may have caused the issue:

  • A link to the page on which the error message appeared.
  • A link to the user's Schoology profile that experienced the issue (if it's not your own).
  • A description of the steps or clicks it takes to reproduce the error message.
  • A description of the type of action you'd been trying to accomplish when the error message occurred.
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