Why Do I Have to Verify My Account?
At Schoology, we value student safety above all else. This is why, as part of an ongoing process to ensure the safety of students using our platform, we require instructors teaching students under the age of 13 to verify their identities.
With your help, we can ensure that our students have a safe learning environment and alleviate concerns from parents. Additionally, by addressing these concerns from the beginning, you can focus on teaching in the long run.
If you do not teach students under the age of 13 and are experiencing issues with our phone verification, this Help Center article might be helpful for you: I didn't receive a code to verify my account.
How Do I Verify My Account?
To verify your account, click the Verify Your Account button in any of your account messages. You may choose to either:
- Print & Sign a verification form.
- Upload a Teacher/School ID.
To complete the Print & Sign verification process:
- Click the Teacher Consent Form button to download a copy of the Schoology Teacher Notice and Verification form. A copy of this form is attached to this article, as well.
- Print and manually sign the verification form.
- Take a photo of your signed copy.
- Upload and submit the photo of your signed consent form to Schoology.
To complete the Teacher/School ID verification process:
- Click the View Document (Signature Required) link to sign the consent form.
- Click the Attach Files button to upload a valid Photo ID (Teacher ID, Driver's License, Government Issued ID).
When signing the consent form, make sure that you read the document and provide accurate information about your identity. By clicking the Submit button, you confirm that the information you provide about your identity is truthful and accurate.
When uploading photo ID, make sure that the file size is less than 512MB. If you encounter difficulty uploading the file, you may need to update Flash on your browser or contact the Schoology Help Desk for support.
What Happens Once I Verify My Account?
Your verification submission will be reviewed by the Schoology team for approval. This approval process may take up to two business days to complete.
From the verification approval process, you will receive one of the following messages:
- Successful Verification
- Rejected Verification
If your verification has been successful, you're good to go!
If your account has been rejected, there may have been a typo, a miscommunication, or unqualified information that you can correct with a second submission for verification. If you are a teacher or instructor whose needs to verify your account, you can submit another entry for approval. If you continue to have trouble, contact the Schoology Help Desk for assistance.
What happens to my course and students once my account is approved?
Your course content and enrolled students remain unchanged once you verify your account. You will not need to do anything else or re-create any information.
However, we encourage you to reach out to your students and let them know that they may now register for your course without issue.
What happens to my students if I don't verify my account?
If you don't yet have any students
If you don't yet have any students in your course, students will not be able to register for your course or group until you verify your account. When students use the course or group access code to sign up for Schoology, they'll see an error message We are unable to create an account for you. Your instructor will need to verify their identity before you can register for a Schoology account.
Additionally, each time a student attempts to create an account, you'll receive an email notifying you of their registration attempt. For this reason, it's important that you have a verified email address registered to Schoology.
I Have Concerns About Verifying My Account
Schoology never sells your information or shares your information with a third party without your consent. The information provided during the verification process will only be used to confirm your identity as a teacher or instructor to help provide a safe and secure environment for all students and users in Schoology.
If you are a teacher or instructor with a Schoology account, we strongly recommend that you verify your account, even if you would just like to try Schoology for a trial period.
Your course content will remain unaffected if you do not verify your account. However, students may be removed from the course, and additional students will not be able to join your course.
If you have any additional questions, please see our blog post for more information, or submit a request to the Schoology Help Desk.
Teacher Verification Form
You can download the form as you complete the verification process. You can also download the copy of the form attached to this article.