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Missing Courses

If a course is no longer visible, there are three possibilities:

Archived Courses 

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Course sections are associated with grading periods in Schoology. At the end of the grading period, the course section will be archived. The course will no longer display in the Courses list, making room for new courses. Seven days prior to the end of a grading period, you may see a message at the top of Schoology with a warning that the grading period will end. In the course profile, you may also see a message at the top of the course with details regarding the approaching end-date.

Important Notes: 
  • Courses are not archived until a 24 to 30-hour grace period has passed after the end date.
  • No course content or enrollments will be lost during the archival process.
  • Depending on the settings in place at your school or organization, archived courses may not be visible to instructors and students. This setting can be managed by system administrators in the Courses area of the Permissions page. 
  • Instructors can still enter grades in archived courses, however, depending on how your organization exports grades, they may not pass back to your SIS. The grades will pass back if the grading period is still open to accept grades in the SIS. For this reason, we recommend instructors reach out to their Support Contact if they need to enter grades when the grading period has passed. 
  • Students can view course assessments and managed assessments in archived courses but they cannot make submissions. Students may still view existing submissions in archived courses if the permission to view submissions is enabled in the assessment settings.
  • Archived courses are not accessible from the Schoology iOS or Android apps.
  • Notifications and student completion rules are not supported in archived courses.

Where can I find archived courses?

To find archived courses, navigate to My Courses:

  1. Click Courses at the top of Schoology.
  2. Select My Courses in the drop-down menu.
  3. Click Archived to view past courses.

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How long do courses stay archived?

Archived courses do not expire. The course will continue to stay Archived, and you will be able to access the course including the materials, gradebook, and members page.

How do I restore an archived course?

If you'd like to keep the same course material and roster of students for a longer period of time, you can extend the life of the course by adding a grading period.

To add a new grading period to a course:

  1. Click Course Options.
  2. Select Edit Info.
  3. Select an active grading period.
  4. Click Save to complete.

 

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System administrators can also change the dates of the grading period the course is associated with.

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Deleted Courses

Note: Depending on the settings in place at your school or organization, instructors may not be able to delete and restore deleted courses. This setting can be managed by system administrators in the Courses area of Permissions.

Where can I find deleted courses?

To view a list of the deleted courses, follow these steps from the account that deleted the course:

  1. Click Courses at the top of Schoology.
  2. Select My Courses in the drop-down menu.
  3. If a course has been deleted, you'll see a Deleted Courses link in gray on the top right of the page.
  4. Click Deleted Courses.

The information listed in the Deleted Courses area displays the course and section name, as well as the date and time of its deletion.

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How do I restore a deleted course?

To restore a deleted course section:

  1. Check the box to the left of the course name.
  2. To select all courses, click on the check box to the left of the Courses column header.
  3. Click Restore.
  4. If you're sure you'd like to restore the course, click Restore.

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No Course Administrator 

If your organization uses a manual Import or Auto-Import process to enroll members in courses, the Course Administrator may have been removed during a recent Import/Auto-Import process. The System Administrator must ensure that the Course Administrator is listed in the import file and that the File Settings are adjusted accordingly. For more information, reference the following Help articles:

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