Help! My courses are missing!

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Where did the courses go?

If an Instructor's course(s) no longer appear in Courses at the top of their Schoology account, there are three possibilities regarding the course's whereabouts:

What are Archived courses?

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Course sections are associated with grading periods in Schoology. At the end of the grading period, the course section will be Archived. The course will no longer display in the Courses list, making room for new courses. Seven days prior to the end of a grading period, you may see a message at the top of Schoology with a warning that the grading period will end. In the course profile, you may also see a message at the top of the course with details regarding the approaching end-date.

Note: After the end date of the grading period, courses are not archived until a 24 to 30-hour grace period has passed.

How do I find Archived courses?

Note: Depending on the settings in place at your school or organization, this feature may not be available to Instructors. This setting can be managed by System Administrators in the Courses area of the Permissions page.

To find archived courses, navigate to My Courses:

  1. Click Courses at the top of Schoology.
  2. Select My Courses in the drop-down menu.
  3. Click Archived to view past courses.

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How long do courses stay archived?

Archived courses do not expire. The course will continue to stay Archived, and you will be able to access the course including the materials, gradebook, and members page. 

How do I "reactivate" a course?

If you'd like to keep the same course material and roster of students for a longer period of time, you can extend the life of the course by adding a grading period.

To add a new grading period to a course:

  1. Click Course Options.
  2. Select Edit Info.
  3. Select an active grading period.
  4. Click Save to complete.

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System Administrators can also change the dates of the grading period the course is associated with. 

The course has been deleted.

Note: Depending on the settings in place at your school or organization, Instructors may not be able to delete and restore deleted courses. This setting can be managed by System Administrators in the Courses area of the Permissions page.

To view a list of the deleted courses, follow these steps from the account that deleted the course:

  1. Click Courses at the top of Schoology.
  2. Select My Courses in the drop-down menu.
  3. If a course has been deleted, you'll see a Deleted Courses link in gray on the top right of the page.
  4. Click Deleted Courses.

The information listed in the Deleted Courses area displays the course and section name, as well as the date and time of its deletion.

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Restore a course

To restore a deleted course section:

  1. Check the box to the left of the course name.
  2. To select all courses, click on the check box to the left of the Courses column header.
  3. Click Restore.
  4. If you're sure you'd like to restore the course, click Restore.

The Course Administrator was removed during an Import or Auto-Import.

If your school or organization uses a manual Import or Auto-Import process to enroll members in courses, the Course Administrator may have been removed during a recent Import/Auto-Import process. The System Administrator must ensure that the Course Administrator is listed in the import file and that the File Settings are adjusted accordingly. For more information, reference the  following Help Articles:

If you're not able to locate the missing course using these steps or if you have any questions, contact Schoology Support.


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