How Do I Send Messages?

Depending on the settings in place at your school, some of the following options to send and receive messages may not be available for you. Unless otherwise indicated by the System Administrator, student accounts cannot send messages to each other.

Send Messages from the Top Menu


The top menu provides a quick and easy way to access your Messages from anywhere within Schoology. When a new message arrives in your inbox, a red number displays until you open the new message.

To send a message from the top menu:

  1. Click the envelope icon in the top menu.
  2. Click the option to send a New Message.
  3. Enter the recipient's name in the To field. A list of users automatically populates as you type.
  4. Select the user from the list.
  5. Enter a subject and message.
  6. Click Send to complete.

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Send Messages from the Left Menu


The left menu of your Home page displays the Messages center, which has all received and sent messages.

To send a message from the left menu:

  1. Navigate to your Home page.
  2. Click the Messages area in the left menu.
  3. Click the New Message button.
  4. Enter the recipient's name in the To field. A list of users automatically populates as you type.
  5. Select the user from the list.
  6. Enter a subject and message.
  7. Click Send to complete.

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Send Messages to a Course or Group


You may also send messages to all members in a course or group. Sending a mass message creates individual correspondence between you and the member of the course. When the member replies to your message, the message will remain private between you and the member. To send a message to a course or group, please see our article on course and group messages.

Send a Response to a Received Message


Even if the settings in place at your school don't allow you to send messages, you may be able to receive and respond to messages.

To respond to a message:

  1. Access your messages from the top menu, or the left menu of the Home page.
  2. Open the message.
  3. Enter a response.
  4. Click Send to complete.Messages_3.PNG

Note: If you receive a message that has multiple recipients, all recipients will see your reply. You may respond to only the sender of the message by replying to the email notification you received (see below).

Responding to a Message from Your Email Account

If you have set your Schoology permissions to receive email notifications for received Schoology messages, you can respond to the message directly from the notification by clicking Reply in your email account, as you would to respond to a regular email.

Note: Responding to a message from an email notification only sends a response to the Schoology member who sent the message, regardless of whether it was sent to multiple other recipients. To respond to all message recipients, reply from within Schoology Messaging instead of from your email account.

You may also send messages from any place the user's information is available. These areas include the following:

  • The Members area of courses and groups.
  • The People area on the left menu of Home.
  • The Faculty area on the school profile.
  • User Profiles.
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