Custom Domains and Subdomains

With an Enterprise account, you may choose between a Custom Domain or Custom Subdomain. For custom subdomains, Schoology automatically uses a * wildcard SSL certificate to serve pages over HTTPS. However, if you would like users at your organization to log into Schoology from a custom domain, you will need to apply for an SSL certificate to ensure that domain is secure.

Note: Using a custom domain without SSL may limit the functionality within certain areas of Schoology. Be sure to reach out to your Client Success contact to be apply for an SSL certificate.

To enable a custom domain or subdomain, or to change any of your current settings, please email your Client Success contact.

To ensure SSL protection on the custom domain, you must complete the following steps:

  1. Reach out to your Client Success contact to apply for a certificate. 
    Note: The certification process can take up to three weeks. It will also require you to repoint your CNAME. 
  2. When your certificate has been approved, your Client Success Manager will contact you to test your HTTPS domain and subsequently force SSL for your organization.

If you plan on using one of the three directory services (Google, Microsoft 360 or LDAP) you must set the log-in screen for that directory as your Landing Page in Schoology.


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