Personal Account (Parent): Settings

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Your Account Settings allow you to set different preferences for your personal interface and how your account relates to other users. Read the article in it's entirety or use the links below to view a specific topic:

To access your Account Settings:

  1. Click the arrow in the upper-right corner of Schoology.
  2. Select Settings.

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Account Info

Edit Your Name

Depending on the permissions enabled in your account, you can change the name you display to other Schoology users. Select the arrow at the top right of the page next to your name and then select Account Settings. The display names you can customize may include:

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  • Title: This refers to any prefix you’d want to include in your name (Mr., Mrs., Ms.,etc.).
  • First Name: This field should already include the name with which you signed up for Schoology.
  • Preferred First Name: If your organization's System Admin has enabled this permission, you can choose a different name to display wherever your name appears, either by itself or in addition to the name in the First Name field.
  • Middle Name: This field may already be filled, though it is not required.
  • Last Name: This field should already include the name with which you signed up for Schoology.
  • Username: This field is necessary for users who sign into Schoology using a Username. Users may sign up for Schoology with either a username or with an email address.

Primary and Secondary Email Addresses

  • Primary Email: This field lists the email address under which you are registered in Schoology. All designated Notifications will be sent to this email address. You may also log in to Schoology using this email address.
  • Alternate Email: This field lists an optional, secondary email address. Notifications will also be sent to this email address.
Note: If you notice that you are not receiving email alerts when you would expect them, you may have an issue with your primary email that requires your attention.

To confirm if you are experiencing this issue:

  1. Click the Check Status link to the right of the Primary Email field.
  2. If there is an issue, you will receive an error message describing the issue.
  3. Click Clear to reset the email address.

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If you continue to experience issues with receiving notifications for the address after resetting it, talk to the administrator of your Schoology account or create a ticket with the Support Team for assistance.

Timezone

If your Schoology account is not currently set to the correct Timezone, you can correct it by scrolling through the dropdown menu.

Once you have adjusted the settings, don’t forget to click Save Changes to complete.

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Set Your Default Account

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This determines the first page you see when you log in to your Schoology account.  You can toggle into your child’s account at any time, to stay updated on his or her schoolwork and activity.

From the Set Default Account menu:

  • Select Main Account if you would like to see your own personal account when you log in.
  • Select Child’s Activity if you want to automatically start in your child’s account when you log in.

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Account Password

Depending on the way you log in, your login information will display either your Email or your School and Username information.

To create a new password:

  1. Click the arrow in the top right corner of Schoology
  2. Click Settings in the drop-down menu.
  3. Click Change Your Password.
  4. Type in your current password.
  5. Type in your new password and confirm it (must be different than the current password).
  6. Click Submit to complete.

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Note: We recommend that you keep your password in a safe place and that you never divulge your account information to anyone. This precaution is especially important for users who sign in using a username, because they will not be able to retrieve a forgotten password via email.

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Share Your Schoology Calendar

You can access your Schoology calendar information from a different calendar program by enabling this option in your Account Settings. Once enabled, Schoology will provide an iCal link that will allow you to share your Schoology Calendar with the calendar tool of your choice. Below are instructions for synchronizing your calendars:

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iPhone/iPad/iPod Touch (running iOS 3.0 or later)

  1. Create a new email. Address it to the email account checked on the iOS device.
  2. Paste the copied link above into the body of the email. Send the email.
  3. Open the email on your iPhone, iPad or iPod touch and tap the link to set up the subscription to the calendar.
  4. Tap “Subscribe” in the dialog to add Schoology to your iOS calendar.

Outlook 2007/2010(has native iCal support)

  1. Email the link copied above to the account you check on Outlook.
  2. Click on the webcal link in the email on Outlook.
  3. An Outlook box should appear asking you to “Add this Internet Calendar to Outlook and Subscribe to Updates”.
  4. Click “Yes”, and the Calendar will automatically be added to Outlook.

Google Calendar & Android Devices

  1. Sign into your Google Calendar account.
  2. Under “Other Calendars,” click on the “Add” link.
  3. Click on “Add by URL.”
  4. Paste the link copied above into the Address field.
  5. Click Add.

Windows Live/Hotmail

  1. Sign into your Windows Live account.
  2. Go to Calendar.
  3. Go to Subscribe.
  4. Select “Subscribe to a public calendar”.
  5. On Calendar URL field paste the URL copied above.
  6. On Calendar name field type the name you want your calendar to have.
  7. Click to "Subscribe to calendar" and "done".

Mac Calendar

  1. Open Calendar.
  2. Click File > New Calendar Subscription.
  3. Paste the link copied above into the field titled Calendar URL.
  4. Click Subscribe.

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If you have another Parent account in Schoology, you can link your accounts to toggle between children from the downfacing arrow on the top right of Schoology. By keeping both accounts, and linking them together, you can access all content from a single login. The feature allows each school to manage your parent account settings appropriately, and to communicate with you seamlessly.

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To Link an Account, follow these steps:

  1. Click the arrow in the upper right of the page of the Parent account you'd like to keep primary (you will be using this account to login to Schoology).
  2. Click Settings in the drop-down menu.
  3. Scroll near the bottom of the Account Settings page and click Link Accounts.
  4. Enter the Email or Username of the parent account at the other school.
  5. Enter the password of the other parent account.
  6. Click Link Account to complete.

Select a Primary email address for linked accounts

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A list of your primary account and linked account(s) will appear in the Link Account area upon completion. If you have multiple primary email addresses for these accounts, enable the feature to Select a primary email address. This feature allows email notifications for each linked account to go to the primary email address listed in this area.

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Merge Account

If you have a duplicate account on Schoology, you can merge your old account into your current account. Keep in mind that by doing this, the merged account will be deleted after all your created content is moved into the current account.

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To merge an account, follow these steps:

  1. Click the arrow in the upper right of the page of the account you'd like to keep primary (you will be using this account to log in to Schoology).
  2. Click Settings in the drop-down menu.
  3. Scroll near the bottom of the Account Settings page and click Merge Accounts.
  4. Enter the Email or Username and the password of the desired account.
  5. Click Validate Account, and wait for the merge to complete.
Note: Please do not merge your account if you have multiple accounts for schools in which your children are enrolled. Instead, use the Link feature above. If you encounter an error message, "Sorry, you are not allowed to merge subscribed accounts into this account," your previous account is registered to a school with a System Administrator. Please create a ticket with the Support Team for assistance.

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Other Options

File Uploader

Schoology uses a Flash Uploader to allow multiple uploads at a time and to show upload progress. However, if you continuously get errors with the default uploader, you can opt to use the Basic Uploader, which can only upload one file at a time for maximum compatibility across all platforms and networks.

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To do so, follow these steps:

  1. Select the arrow in the upper right corner of the page.
  2. Click Settings in the drop-down menu.
  3. Scroll to the bottom of the page.
  4. To the right of File Uploader, choose either Advanced or Basic.
  5. Click Save Changes to complete.

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