The due dates in the Upcoming and Calendar are wrong

If you notice, or if a student or parent notices, that the due dates of their upcoming calendar items are different than the ones you'd assigned, it's possible that the timezone for that particular user's account is set to a different timezone than the one set for your own.

Check your Timezone Setting


  1. Navigate to your Account Settings by clicking on the downfacing arrow at the top right of your Schoology account.
  2. Select Account Settings from the dropdown that opens below the arrow.
  3. Check your Timezone setting to make sure that the timezone is appropriately set to your location.
  4. If you must change the timezone, click Save Changes to complete.

Check the user's Timezone Setting


If your Timezone Settings look correct, it's possible that the student or parent has a different timezone saved in their account.
  1. Ask the user to login to their Schoology account and navigate to their Account Settings. If the user is a student in your class, we recommend going through these steps next to the student by your side.
  2. Select Account Settings from the dropdown that opens below the arrow.
  3. Check the user's Timezone settings to make sure that the timezone is appropriately set to the same location.
  4. If you must change the timezone, click Save Changes to complete.

Once a timezone is adjusted, the upcoming and calendar items will automatically adjust to the reflect the correct time.

If the issue persists, please reach the Schoology Help Desk by submitting a ticket including a link to the Schoology profile of a user that experiences the issue. The Help Desk will be able to help you identify the cause of the issue.
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