The due dates in the Calendar/Upcoming area don't match the Instructor's due date

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If you notice, or if a student or parent notices, that the due dates of their upcoming calendar items are different than the ones assigned by the instructor, it's possible that the timezone for that particular user's account is set to a different timezone than the one set for your own.

Check your own Timezone Setting

  1. Navigate to your Account Settings by clicking on the down-facing arrow at the top right of your Schoology account.
  2. Select Settings from the drop-down menu that opens below the arrow.
  3. Check your Timezone setting to make sure that the timezone is appropriately set to your location.
  4. If you must change the timezone, click Save Changes to complete.

Check the user's Timezone Setting

If your Timezone settings look correct, it's possible that the student or parent has a different timezone saved in their account.

  1. Ask the user to login to their Schoology account and navigate to their Account Settings. If the user is a student in your class, we recommend going through these steps next to the student by your side.
  2. Select Settings from the drop-down menu that opens below the arrow.
  3. Check the user's Timezone settings to make sure that the timezone is appropriately set to the same location.
  4. If you must change the timezone, click Save Changes to complete.

Once a timezone is adjusted, the upcoming and calendar items will automatically adjust to the reflect the correct time.

If the issue persists, please reach the Schoology Help Desk by submitting a ticket, including a link to the Schoology profile of a user that experiences the issue.

Note: System Administrators can set a default timezone in the System Settings area. This setting establishes the default for all accounts created in your Enterprise organization, but users can adjust their own timezone in their Account Settings.

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