My child just changed schools. How can I change the school associated with my account?

Question

My child has changed schools. However, my parent account is still associated with the old school. How can I change my school?

Answer

Enterprise Users

If your child's school uses the Enterprise version of Schoology, you will need to reach out to the Support Contact at your child's school for further assistance. You can reach them by clicking the question mark icon in the top right corner of the home page.

Basic Users

If your child uses the free version of Schoology, you will need to delete your old account and create a new account that is associated with your child's new school.

  1.  This process details the steps to delete your current account
  2. Once your current account is deleted, you will need a new Parent Access Code from your student's new school in order to create a new Parent account at that school. This is a 12-digit code in xxxx-xxxx-xxxx format that you receive from one of your child's instructors.
  3. Once you have your Parent Access Code, this process explains how to signup for a new Parent account.
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