Viewing Flash and HTML5 Content in Google Chrome


Internet browsers are transitioning from supporting Flash content to HTML5 content. Popular browsers (Google Chrome being the most popular) will gradually make HTML5 the default experience for all users unless they explicitly allow Flash on a specific site.

Note: Since Adobe has announced end-of-life support for Flash Player, Schoology has been working on HTML5 friendly solutions for areas of our platform that still require Flash - specifically, Course Analytics and our native Audio/Video recorder. You can follow this article on our Product Roadmap to receive updates when this work has been completed.

This change in Google policy will affect several areas in the Schoology web platform:

Enabling Flash Content in Google Chrome

Starting with Chrome v56, users will be prompted to allow Flash when they initially visit a site that require it to play Flash-based content.

Starting with Chrome v69, sites using Flash will require explicit permission to run, every time the user restarts the browser.

When viewing an area of Schoology that requires Flash when it does not play automatically, you will see the error message accompanied by the puzzle piece icon, such as when viewing Course Analytics:

Click the link to enable Flash, and then click Allow. This choice persists after the first visit and you should not have to subsequently enable Flash again.

Setting the Default Action for Flash

You can also choose how Chrome handles sites that use the Flash player by default.

Option 1: Set from the lock icon


  1. Click the lock icon next to the URL address bar.
  2. Scroll down to the Flash row and click the dropdown menu to the right.
  3. Choose an option from the menu:
    • Ask (default): Prompt to enable Flash on this site.
    • Allow: Flash runs without prompting.
    • Block: Flash is blocked without prompting.

Option 2: Set from Chrome Settings menu ChromeFlash.gif

  1. Click the three vertical dots in the upper-right corner of the browser and select Settings.
  2. Click Advanced at the bottom of the page.
  3. Scroll down to the Privacy & Secruity section and click Content Settings.
  4. In the Content Settings frame, scroll down to the Flash section and choose: Ask first (recommended)
  5. To add exceptions for specific websites without changing your default settings, click Add and enter the domain or url for the website.

Google Domain Administrators/Chromebook Administrators can also manage Flash in the Chrome browser settings of devices they manage in their environment from the Device Management section of the Google Admin Console. For more information, visit the Google Help Center.



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