Viewing Flash and HTML5 Content in Google Chrome

Google is changing the way its Chrome browser handles Adobe Flash content. Over the course of 2017, Chrome will gradually make HTML5 the default experience for all users unless they explicitly allow Flash on a specific site.

This change in Google policy will affect several areas in the Schoology web platform:

Enabling Flash Content in Google Chrome

Starting with Chrome v56, users will be prompted to allow Flash when they initially visit a site that require it to play Flash-based content.

When viewing an area of Schoology that requires Flash when it does not play automatically, you will see the error message accompanied by the puzzle piece icon, such as when viewing Course Analytics:

Click the link to enable Flash, and then click Allow. This choice persists after the first visit and you should not have to subsequently enable Flash again.

Setting the Default Action for Flash

You can also choose how Chrome handles sites that use the Flash player by default.

Option 1: Set from the lock icon

  1. Click the lock icon next to the URL address bar.
  2. Scroll down to the Flash row and click the dropdown menu to the right.
  3. Choose an option from the menu:
    • Use global default: Ask if you want to enable Flash on this site.
    • Always allow on this site: Flash runs without prompting.
    • Always block on this site: Flash is blocked without prompting.

Option 2: Set from Chrome Settings menu 

  1. Click the three vertical dots in the upper-right corner of the browser and select Settings.
  2. Click the Show Advanced Settings link at the bottom of the page.
  3. Scroll down to the Privacy section and click Content Settings.
  4. In the Content Settings frame, scroll down to the Flash section and select one of the options:
    • Allow sites to run Flash
    • Detect and run important Flash content
    • Block sites from running Flash
  5. Click Manage Exceptions to add exceptions for specific websites without changing your default settings.

Chromebook administrators can also enable this setting in the chrome browser settings of devices they manage in their environment from the Device Management section of the Google Admin console. For more information, visit the Google Help Center.

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