Viewing Flash and HTML5 Content in Google Chrome


Since Adobe has announced end-of-life support for Flash Player, internet browsers are transitioning from supporting Flash content to HTML5 content. Popular browsers (Google Chrome is the most popular) will gradually make HTML5 the default experience for all users unless they explicitly allow Flash on a specific site.

In response to this announcement, Schoology has been working on HTML5-friendly solutions for areas of our platform that still require Flash:

  • The New Course Analytics solution has removed the need to use Flash when viewing Course Analytics.
  • When inserting audio/video recordings to course materials, Flash is still required.
    Note: There is a new HTML5 Audio/Video recorder that is compatible with certain web browsers and is currently in Limited Availability. Depending on the browser that your school or district uses by default, your System Administrators may choose whether or not to enable the HTML5 Audio/Video recorder for your organization, which eliminates the need for Flash to create audio/video recordings in supported browsers. If you're part of an organization that has not opted to enable the HTML5 Audio/Visual recorder, you can continue with this article on how to view Flash content on Google Chrome.

What does the change in Google policy mean for our organization?

This change in Google policy will affect several areas in the Schoology web platform:

Enabling Flash Content in Google Chrome

Starting with Chrome v69, sites using Flash will require explicit permission to run, every time the user restarts the browser.

When viewing an area of Schoology that requires Flash when it does not play automatically, you will see the error message accompanied by the puzzle piece icon.

Click the link to enable Flash, and then click Allow. This choice persists after the first visit and you should not have to subsequently enable Flash again.

Setting the Default Action for Flash

You can also choose how Chrome handles sites that use the Flash player by default.

Option 1: Set from the lock icon


  1. Click the lock icon next to the URL address bar.
  2. Scroll down to the Flash row and click the dropdown menu to the right.
  3. Choose an option from the menu:
    • Ask (default): Prompt to enable Flash on this site.
    • Allow: Flash runs without prompting.
    • Block: Flash is blocked without prompting.

Option 2: Set from Chrome Settings menu ChromeFlash.gif

  1. Click the three vertical dots in the upper-right corner of the browser and select Settings.
  2. Click Advanced at the bottom of the page.
  3. Scroll down to the Privacy & Security section and click Content Settings.
  4. In the Content Settings frame, scroll down to the Flash section and choose: Ask first (recommended)
  5. To add exceptions for specific websites without changing your default settings, click Add and enter the domain or URL for the website.

Google Domain Administrators/Chromebook Administrators can also manage Flash in the Chrome browser settings of devices they manage in their environment from the Device Management section of the Google Admin Console. For more information, visit the Google Help Center.



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